Customer Ratings & Reviews

What would we do if we did not have the Geeks! We need them!

Excellent, very nice recomendó this to a friend and famili

Im very impressed with the protection plan. They didnt give me any hassles at all

The agents are always very helpful when I am replacing my products

Very likely will never buy electronics from best buy again.

geek squad protection, something you should always get for any item

I've used it not on this product but they came through for me and they took care of it

so i went to best buy and bought a tablet because i am having health issues and wanted it so when i am in the hospital i would be in touch with friends. so the salesman says if you buy insurance you will be covered. i asked him if i cracked the screen if it will be covered and he said yes. well a few months go by and i was helping a homeless man with some cash and the tablet fell out of my pocket and the screen was cracked. so i tried to exchange it for a new one and the guy got his boss and she looks at my receipt and says yes he's insured! then she left the building for lunch and the guy totally did a 180 on me and refused to exchange it and was a total assshoollee. so i was looking over the receipt and it says i bought insurance from another company and he did not inform me i had a choice or that i was buying. they have 2 insurances, best buy insurance or geek squad insurance. they sold me geek squad. well so it has been weeks now and when i contact geek squad they tell me it's not their problem and gave me best buy's phone number but in the computer it says geek squad so they refuse to deal with it and they wont look into it.

I didn't use it, but it was good to know it was there just in case

Great work and very professional happy in the purchase of warrenty.

Haven't had to use it yet so it is really hard to give a review on something I have not used. But it is nice knowing if my product craps out I have this to help keep me going.

Not sure how great this is yet. I haven’t had to use it.

Definitely worth it if you're buying a tablet for a kid.

Definitely needed to add a protection plan just in case of an accident. Highly recommend!

The Geek Squad has been very helpful with the products we have purchased from Best Buy.

I would waste so much money if it weren't for these warranties

Great guarantee. Had no problems with it. I recommend it.

Always good to have some protection. Especially for devices.

Invest in your investments. Have great support always

Great purchase. I would recommend to buyers to have this.