Customer Ratings & Reviews

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

Just perfect, they don’t make it hard if they see is not gonna work they just exchange the product Geek squad is just perfect , and very friendly and kind, GREAT INSURANCE

Can't say enough about the Geek department. When ever I have a problem they are willing to take the time to explain everything to me, show me how the product works, and always have an answer. One of the best Geek squads I have worked with. I do not know much about electronics but that does not matter to them, they explain it till I understand.

Geek Squad Agent answered all my questions and took care of matter.

I have two grandsons 4 and 5 yrs old, 5yr is on the spectrum for austim. Having his tablet working is extremely important to his happiness and comfort. Being 5 is not always a graceful age, tablets are fragile. I never have to worry if I need to replace with this warranty. It has already paid for itself.

I believe the protection is a great buy, especially when your purchasing something of great value. Why not protect your item for a few more dollars? I love that I have this if I ever need it. I did my research on how it works so in the future I will be educated on how to use it if necessary

Once again, Geek Squad never disappoints! When my tablet broke! We sent it in to get repaired, it was not repairable so we got a refund towards a new tablet! Awesome service!

Get the warranty! Especially if you have a 4 year old!

Most dont do anything but this protection is worth it.

I bought the Geek Squad insurance with my Mom's tablet. It gives her comfort knowing she can call or go and speak in person to a tech for anything!

I love the Geek squad they explain everything to you.

I love my geek squad service. All my equipments get extended warranty... it is worth the value.

Perfect gift for my niece , and awesome birthday gift

Great service to have in case of incidentals. Great deal!

Hopefully if and when I need this product it will be of good use

agents have helped me for years whenever a software glitch bugged me. Agents have helped even when I couldn't get the program, app, or software started. When internet failed they were able to walk me through it on the phone. A must have.

I buy exclusively from Best Buy because they have the best protection program. I love it!

I have not had any problems since. I had even gifted my kids this tablet as I gotten another for my own personal use. They love it. Easy to use for them as well. No Geek Squad use for this product.

Easy purchase had issues with Microsoft surface pro and took in to beat but. It was determined to be a manufacturer defect and covered under standard manufacture warrenty. Because all the associate help, i fid not have to use up purchased warranty

Great tablet for kids can monitor them for safe and secure usage def recommend to the kids only making a review to see if I win that 400 bucks they said if I wrote a review lol