Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4487 reviews
(4,487 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek squad stuff is great.Less worrying about stuff after you buy it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Haven't Used Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet, but I'm still glad I got it...
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful when accidents happen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good piece of mind in case of accident. Can never be too careful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad covered my accidental damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Safe way to protect device if damaged accidentally or any malfunction.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
for free is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they give me this protection plan for free but honestly i never used it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Other than a receipt I have nothing to show I have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have appreciated some paperwork to keep fully explaining the program
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good................................................
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Excellent tab!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my 6 y.o. its a great atb and it actually plays Pokemon. Lol. That was important to them!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give them 5 stars but I had insurance on our old tablets and when our house burnt down for hurricane zeta they said since we didn't have the tablets there was nothing they could do and I think the insurance should have covered that but instead I had to get two more.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad is where it's at.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, felt good to have a protection plan worth it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Cheap Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have really never needed any Best Buy Warranty and hope I never do,but it is cheap peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great warraty will buy again if needed geek squad works great
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Up in the air if this is worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Priced a bit on the higher side and probably did not need it considering the last tablet was taken care of really well and was only replaced because of lack of internal storage.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
geek squad support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad is update tech support that looks after your devices
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best in the world and they truly take alot of pride
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad is very knowledgeable of Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was very knowledgeable of the product I purchased.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I had it because both of my laptops went bad, and the warranty was able to cover them.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 3 out of 5 stars
Factory coverage should be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got hosed without the warranty on a previous tablet. Use it for work and it got dropped and the screen cracked. out of 90 day factory coverage and woudn't replace, couldn't repair. Had to buy another. Got the coverage and a better protective case this time
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
It’s good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used the service yet. Bt I heard good things about it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
