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Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 4,507 reviews
  • Rated 3 out of 5 stars

    Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need this but it was good to have as a back up. I just wish this was for more than 1 year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have never used Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not utilized the Geek Squad yet so I don't know what they do. Thanks for the points!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    24 months geek Scott #Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use the geek squad warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use geek squad so far for this product. So i guess that is a good idea.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tablet insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it wasnt to bad, for the price at the time of purchase but im not a big fan of insurance anyhow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    have never used for the purchased product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l have had no reason to use this purchase as l have had no problem with item it was purchased for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Service, not replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently found out this is a send away service program. Thought it was replacement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance coversge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though my grandson is careful.when.using his tablet. I decided to get the coverage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the protection plan could be longer. I will settle for the one I have for now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great overall, I would definitely recommend to others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage but a bit pricey for these devices. Would not purchase again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage but a bit pricey for these devices. Would not purchase again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1 Year Accidental Geek Squad Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans on my electronics and this was very cost efficient. Worth buying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And had much do use it for so don’t really know everything’s been doing fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is alright. I wouldn't not suggest it or wouldn't stiffest it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very nice but the tablet is not , but a different product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the Geek squad and than I find out I had to pay extra because the service I needed was not covered.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Almost not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dealt with many protection plans but this one if you use it and they replace your product they tell you that you have to purchase a new one to cover the new product even though you paid for a year and used it say the first 2 months Best Buy does not want to transfer the remaking plan over.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share your Geek Squad Protection plan experience. I apologize for any disappointment with your plan, as I understand coverage is designed to protect the item the plan was purchased with. In cases where the item is replaced, the plan is considered fulfilled as described at http://geeksquad.com/termsconditions. For any questions around your plan, please call our team at 1-800 GEEKSQUAD (1-800-433-5778).

  • Rated 3 out of 5 stars

    Ok plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A valuable insurance plan to buy for when you buy electronics from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Added security for my tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have protection on my merchandise brings me peace of mind.

    I would recommend this to a friend