Customer Ratings & Reviews

I at least got a refund for my product considering to broke on me so easily

I gave this score because I haven’t used it so I don’t know how the service is.

So the first year is factory one year warranty. So they sometimes wont touch it that first year. So you paid for a year you cant use. Then after the second year your tv is obsolete. So it doesn't matter. If your screen starts going bad like mine did, you have best buy come over and instead of replacing the tv, no they order a screen to replace the old one. The of course time the shipping to kill the rest of the time you have remaining on your warranty and finally install the screen on this tv, and enjoy! Any issues call us within the 2 weeks you have left on your warranty. Guess what? My tv is burning out again.

Replacement phone 2 times, then no more. They dont tell you that

great and quick response and rapid fix. They ship it back to your house.

Its just a 2 year protection that I will probably never use so no big deal here.

Useful if you can get sn appointment. Parts unavailable.l

I've had to call 4 times. Each time I was guided through and problem fixed.

Right now have to wait it's to early to see if this really works.

Haven't used this service yet but better to be safe than sorry.

I haven’t had to use this yet but I do know that geek squad is good

Don't trust Geek Squad, but always get the warranty.

I’m not spall of the perks of having Geek Squad? I have not used them yet

Ask a question about a product. And I felt I was not smart minded about it.

Have not used the service but I am sure it will be fine when I need it.

Did what it was supposed to . Pretty straight forward.

So far I haven’t had to use it I brought my 9 year old a tablet

Siempre que he ido me Han brindado su Ayuda con lo que pueden.

Haven't had to use the warranty plan therefore, indifferent.

Whenever I buy something I always buy a warranty frombgeek squad because everything now days break.