Customer Ratings & Reviews

I did not use this and actually didnt know I had it till it showed it could be reviewed.

I'm glad I purchased this item, I needed it bad and got a great deal on it and the insurance

They make it very difficult to cancel tech support

I was told anything that didn't have a lifetime warranty was made to break.

I cant review this product because I have not use it.

Geek squad is a big waste of money they arnot helpful at all

You guys charged me for this and I never knew until now

Did not use, but when i dont buy protection , well #@$% always happens.

Don't no anything yet haven't had too use it hopefully I don't

Cord should be covered of course thats in fine print

Without having a warrenty i would have had to spend a fortune on tablets for my kids growing up.. as you know kids dont take care of their valuables like us abults and if i had to come out of pocket for every time they broke their screen or damaged their tablet.. they would never have one.. so yes, this 2 yr warranty saved me and my children!

It’s worth the purchase, comes in handy when your granddaughter accidentally puts the tablet in the dirty clothes and then it gets washed, we were able to replace the damaged tablet.

the agents are always friendly and patient been using Geek Squad since Best Buy began them

The actual warranty required shipping it back to the manufacturer to service which was an aweful process considering the amount of damage basically made it unsalvageable. However, the geeksquad members helping us made this process much better and helped expedite what would have taken over 2 months to resolve the warranty. Thanks to some amazing customer service xD

The s11 ultra tablet is great from doing spread sheets to gaming its very fast and sleek.

I have been using the Surface Pro 7 on and off since its release. At the time of the device's release, I have gone from the Pro 7 to the Surface Laptop 3, to the MacBook Air/Pro, an iPad Pro, to a Chromebook, and then finally back to the Surface Pro 7. Why I finally came back to the Pro 7, I like the design, the form factor, the fact that it doesn't have fun and so it runs dead silent all the time, and lastly and I don't know why content just looks better when comparing to a PC laptop. I work in field sales and use the Pro 7 as my primary work computer. My work environments constantly change and I didn't want anything super flashy. The battery life is stellar since I use the web browser mostly to get work done, which is why I tried a Chromebook. The difference however between the Pro 7 and a Chromebook, is if I need to use Microsoft Apps and don't have an internet connection I am not out of luck. When I am on the go, my phone and the Pro 7 are the only two devices I need to get my work done. I would recommend this for anyone on the go, who is only needing a device to take notes, create spreadsheets and word documents, and lastly surf the web.

I would go for one of these warranties every time. Especially when the device is using a portable manner.

For what we paid it gives us piece of mind to have the protection.

Paid for itself easily. Repairs have been easy and quick.

Have used protection before works good. Would recommend