Customer Ratings & Reviews

Excellent services helpful and understanding. Issue was solved in a minute

Very sturdy and great product. My 6 year old loves his tablet!!

I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

Geek Squad , thank you so very much for fixing our computer after we had been hacked !!!! What an awful situation, they have gave us reassurance that they would do the best they could to “ fix it” . And they did !!!!! Worth every penny to have Geek Squad protection.

Great item for any age, it’s not slow and has good capacity

I purchased this protection plan when I purchased a tablet for my grandson to do virtual learning. He's been taking care of his tablet so far so there's no need to use it, at lease not yet. It was affordable and something I don't think you can go wrong having.

You never know what's going to happen with a college student! This is a must needed addition to any purchases for college students!

it is always worth it to get geek squad protection in my opinion!

The main reason that I buy from best buy is this super affordable but helpful geek squad plan. I've never been let down. It also provides peace of mind for since most products only come with limited warranties, but by purchasing geek squad support, I know that I can get assistance somewhere local without having to pay out the nose.

So far we haven’t needed to use the extended support, or any support for that matter. But based on past experiences it will be nice to have if needed. It’s like an insurance policy you hope to never use but nice if you do.

Great insurance just incase lofe happens and need a fix

Have not used themnyet but i am sure they are awesome..

I have had to use this twice and it was seamless and stressless.

I had an issue with my daughters laptop. made point end to take it in, geek squad guy sent an email with what was wrong and how to purchase needed repair parts.. took said parts in and bam! few days later laptop alll good and dad didn’t have to pay any other fees. I like

I talked with a Geek Squad expert for about 3 minutes, and they were able to take my symptoms and ascertain that the device was hosed, that it should be returned. That is a sign of a good expert, that they will make the right decision with authority when needed.

I gave this tablet to my daughter for her 11th birthday, she loved it. It is a laptop literally speaking. You can do many things on them from drawing and watching videos at the same time and more…

I recommend Accidental Damage Plan for any portable device unless you don't mind paying full price to replace it if something happens. You never know, and this is great piece of mind when the unexpected happens.

I will always purchase the Geek Squad Support/Protection for my products, especially computer products. It is such a piece of mind to know my product is covered for repairs, remove viruses, or help with technology questions. The Agents at my local store are professional and always go above and beyond. Well worth the money.

Excellent service they were so helpful they gave a replacement