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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,542 reviews
  • Rated 5 out of 5 stars

    G lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must to have a warranty on anything merchandise, whatever you buy geek squads to number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new kindle Fire because I dropped my old one and shattered the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad very helpful when u need an answer for an item or to check and item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome service they go above and beyond treated me with respect and got to the root of my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr policy was my 1st mobile device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st moblie device i have ever owned , I know who is this guy ?? So want sure if I could get used to it and thought well lets do a 1 yr policy and see how it goes ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave you a peace of mind. Purchased this for a Surface and played it on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how if my devices ge. t broken i can bring it back and it wil be fixed. Best buy has always honored it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad anget respectful and kindly help me with what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i dont ever have to use but I’ve used them in the past and they were easy to process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment for Electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option if your buying for a 3 year old you never know what could happen with your little one and a table even if the case is child proof they'll find a way lol highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job he listened to everything I had to say and informed me that is going to be a week or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stepped into greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must with anything electronic i buy from best buy, because they are the best all around. This is something thats always great to have when you need it. Customer service was top notch great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have in case your laptop breaks. My surface shut down while I had this protection and they gave my a gift card to buy a new one that day which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used this serivice on one my laptop that you got from best buy they helped me well and it was fast service all you got do it book it online the time you want and you good to meet with one of the best team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 13.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an excellent service and the person was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest if you buy anything that could be broken get the warranty service is great and if they can’t fix your product you will get credit for the total amount u spent minus the warranty to get something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use the Geek Squad yet for our new iPad. Although any time we've needed to use them in the past for other electronics that we've been extremely happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years of enhanced protection for your purchase at a great price. It is a no brainer. These plans are a life saver for anything outside of your manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection for any product I buy from best buy worth getting you never know what might happen to your device.

    I would recommend this to a friend