Customer Ratings & Reviews

When purchasing a computer or any device that you want to last more than 2 years, I can't recommend buying a protection plan enough. My last device developed an issue on literally the last day of coverage and the device was covered with no questions asked!

The team members were so friendly and informative.

I have bought this plan before for other products. Its a good plan but I wish it didn't get used up on the first replacement and would carry over to the new item without having to buy a new plan for it.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Great Service! The Geek squad protection is a great service and it really comes in handy. They honor their protection plans. The process is real smooth and easy and they are their to help should you have any questions or need help. Tammy

This tablet is good for the price i got it for the kids and it works as expected

Very helpful to have in case your laptop breaks. My surface shut down while I had this protection and they gave my a gift card to buy a new one that day which was great.

Excellent option if your buying for a 3 year old you never know what could happen with your little one and a table even if the case is child proof they'll find a way lol highly recommended!

I really can’t make a statement on this yet! All my purchases have been of great quality So I haven’t needed them yet! I’m sure when I do They will be great!

2 years of enhanced protection for your purchase at a great price. It is a no brainer. These plans are a life saver for anything outside of your manufacturer's warranty.

Always great service with the squad! Very grateful for the service.

Its a must with anything electronic i buy from best buy, because they are the best all around. This is something thats always great to have when you need it. Customer service was top notch great.

Haven't had a need to use the Geek Squad yet for our new iPad. Although any time we've needed to use them in the past for other electronics that we've been extremely happy with the outcome.

We will always get this protection on any laptop. We have had to use it several times over the years and the process has been easy each time.

i used this serivice on one my laptop that you got from best buy they helped me well and it was fast service all you got do it book it online the time you want and you good to meet with one of the best team

Excellent and quick service. Great communication on updates to services via email, messaging and in person.

Geek squad gave me information i knew nothing about. Now i know what there their for

It was everything I needed and expected it to be. I would recommend anyone looking for this item to go find it at Best Buy and get it.

I suggest if you buy anything that could be broken get the warranty service is great and if they can’t fix your product you will get credit for the total amount u spent minus the warranty to get something else

I am pleased that I will have protection for my students computer while in college!!!!! I checked to make sure they serviced the town they will be going to school and they do!!!!!