Customer Ratings & Reviews

Have had to use our protection plan on a few of our product. Glad we had it!

This plan is very good and therefore I will recommend it to family members. I loved it and I will keep on using it.

Haven't needed to use this yet. I hope I won't ever need to, but I'm glad I have it. I've worked with the Geeks with another device and been very satisfied with the service.

Great service to have! I have always had good luck with Geek Squad Service

I have used their service a few times for minor issues. They were always courteous and helpful. I will continue to pay for the warranties on certain items to have peace of mind! Thank you!

with cost of repair almost same as replacement and repairability score of 1 out of 10 makes this coverage worth the money. for all insurance product/program, think of it as fire extinguisher. you have it in case u have fire.

Absolutely pathetic service I spend over 200 on the pathetic 2-Year Accidental Geek Squad Protection just to have my Surface pro start boot looping after I tried to factory reset it. Just to be told o sorry “ you have to send it Microsoft or pay more money to have Windows reinstalled”. I’m sorry but what you b.u.ms are telling me I should’ve said I broke it. How in the world is the reinstallation of windows not covered and now I must send to Microsoft. Thanks for nothing deceitful scammers.

First for the $15 it cost me for accidental droppage it was definitely worth the extra money even though the tablet was only worth $50 the $15 came in handy really quick and there was no issues when needing to cash in on it

I always get the protection plan, It is very good, and I have had to use it on other items in the past. It is very costly if you do not have it.

I am a student so I don't have time to risk anything happening with my computer. I had a crack in my screen in a 2 yr old Surface Pro 3 took it in and got a brand new one all because I had the Geek Squad Protect & Support, LOVE IT!!!!

Geek squad always comes in clutch when i need something done

This is a must have any accidents or malfunction with my products geek squad always comes through

Protection is protection. I get these on certain electronics. I always seem to get the latest and greatest devices so the price of service, replacement or help it is a value.

Always a must. This pays for itself. Living is hard. Geek squad makes things easy.

Thankfully havent had to use this service recently but when i did it was easy

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

I am so glad that I purchased this 2 years protection plan for my son's AMAZON tablet. It will be covered incase of an accident. If item is not repairable, then it will be replace.

for me it is important to have it, electronic equipment has no word of honor and this is peace of mind.

I finally broke down and bouggt an extra warranty bc I got tired of the kids breaking their electronic devices.Of course I haven't needed to use it yet but I have collected on other ones.well worth the piece of mind

Geek has assisted us numerous times, in a time-efficient manner, always offering helpful, appropriate suggestions to avoid future difficulties