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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,500 reviews
  • Rated 5 out of 5 stars

    Installed quick and very clean water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job. They called and also sent a text message before coming in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tenth generation. Love it. Screen is larger then the older ipads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent! They really do what they say and are thorough with what they do. They take the time to explain everything and they don't leave you wondering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work from the installation team,every thing is installed to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers everything!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son always breaks his kindle. I think we have gone through 4 of them since 2011 but this plan protects against any damage that can't be fix, it will get replaces and if one isn't available, it will be upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my old device quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my item back and received prompt service. In fact, I received a new item within 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have the protection for my Kindle, but I never needed to use it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use Geek Squad yet for my tablet but in the past when Ive used Geen Squad they have always been super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around, the easist place to do a warranty exchange. Never a fuss just happy to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great experience with all my protection plans purchased at Best Buy. The geek squad listens and does everything possible to fix problems. I never go without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this with a few items over the years and have been pleased. With the receipts being able to be pulled up from my account to fast replacement. Much easier than dealing with the manufacture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any laptops without Geek Squat protection. Lucky we don't need to use it much but it does provide peace of mind especially when the kids are out an about on campus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have buy 2 other is the 3 rd one I buy for a gift the kids loved the tablet also good service with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what I paid for for this plan and the nominal deductible was worth with. like a duffus I dropped my $1000 device and paid a $150 deductible, new device was at my door the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love is warranty the best in the market Never had a problem If they can't fix it they will refund your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this for the rewards points. So far have not needed to use the protection, but I am glad I have it. Love that I can get my tablet screen replaced if necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth considering.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never say never, especially if you can squeeze out the extra money. The alternative can be a really rude shock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Geek Squad member for about 5 years and would never go without it. Whether it be an annual renewal or a new plan for a new computer purchased for someone as a gift, it is a must to have for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use the Geek protection on this item yet, but have used it on past items. Love being able to just bring the item to the store and talk to someone in person!

    I would recommend this to a friend