Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Geek squad protection service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very in depth service that’s worth getting when purchasing a device
I would recommend this to a friendAppointments are a hassle.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.
I would recommend this to a friendHelp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Geek Squad member for about 5 years and would never go without it. Whether it be an annual renewal or a new plan for a new computer purchased for someone as a gift, it is a must to have for peace of mind!
I would recommend this to a friendSlightly Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.
No, I would not recommend this to a friendAlways there when we need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan has been amazing when we need to fit a broken item.
I would recommend this to a friendGrateful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this extra protection for my 4year old granddaughters tablet. Peace of mind knowing that it will be replaced if anything happens to it.
I would recommend this to a friendGlad I got it but hopefully don’t need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have a piece of mind if something goes wrong with purchase.
I would recommend this to a friendReplacement for damaged Surface Pro 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the Microsoft Surface Pro 3's recall for defective hardware, I was able to upgrade my damaged surface pro 3 under Geek Squad warranty for a new Surface Pro 4. Note I really do not see a different between the 3 and 4.
I would recommend this to a friend
Must have for any notetaking
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Responsive, pencil to paper feel, and a very sleek design.
I would recommend this to a friendGreat support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are very knowledgeable and very usefule if your kids happen tondrop there's and crack screen only down side is it takes a while for repairs during holidays
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love to have accidental plan protection its very useful to me because my son is super wild boy, i dont need to worry if he accidentally broke i have a protection.
I would recommend this to a friendTablet 8 10.5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, its great. I haven't run in to any problems yet. I love mine. But I bought mine for my ring doorbell.
I would recommend this to a friendBrenda's Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got any issues with the tablet they changed for me with another new tablet
I would recommend this to a friendGreat support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a tablet that stopped working. The Geek Squad sent it right out to get it repaired. Contacted me to let me know it couldn’t be repaired and help to get a replacement.
I would recommend this to a friendAlbany
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!
I would recommend this to a friendGreat for piece of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually purchase an extended warranty but because I made the purchase for my grandson I felt it was worth it.
I would recommend this to a friendLove geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love the geek squad protection plan. Its a must.
I would recommend this to a friendLife Saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan was a life saver! my sons tablet stopped charging 3 times and all 3 times I was saved by the protection plan. I would tell anyone who will listen do not get the tablet without the protection plan.
I would recommend this to a friendGeeked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel good knowing the Geek Squad has my back.. they’ve never let me down. If I have a problem I know it’s going to be resolved quickly and effectively
I would recommend this to a friendperfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is amazing! and they make sure that you leave happy
I would recommend this to a friend