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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,500 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a product that eases your mind when making a major purchase. It is one of the reasons I make these purchases at Best Buy when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ideal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the insurance due to my son has butterfingers. To add on the problem he thinks he can carry multiple items at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I love the product. Best buy is a good company. They stay true to their words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always recommend gig squad to anybody brin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend gig squad to anybody bringing your product anything wrong with it they will fix it at a reasonable amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THE PROTECTION, IT WILL SAVE YOUR DEVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This became a lifesaver. The accidental protection saved me from having to replace an entire screen on the amazon fire tablet or forced to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service of warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like be covered on warranty for my tech stuff. This is a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad Protection has work for me when I need something fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection plans on EVERYTHING! This helps you not worry so much about something happening to your product. You work hard so protect your things with a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't reimburse tax only the amount you paid for the product if they are not able to repair the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB’s New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson is truely enjoying his new 43” TV, he watches all of his favorite shows & he plays his PlayStation 5 on it. He’s soo happy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the Geek Squad protection and have had no problems with it at all. We have used it for almost all the products purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use the tablet n it has every feature that i need for them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually when im using geek squad they help me and fixing when i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact I can have protection for my items at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for your Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have just in case you will needed it. Don't overthink it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny On Tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally skip the extra warranty's, but you HAVE to buy this when you buy a tablet. Walk into the store and walk out with a new one when things go wrong. Great service, and worth it all the way on a Tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad is on my side!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great feeling knowing that the product I purchased is covered if anything goes wrong and help is only a phone call away.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy to be here for you. Please let us know if there's anything you need help with.

  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two geek squad extended warranties on products I purchased from Best Buy and only had to use it once, but it was super easy no questions asked and did an exchange for a replacement item.

    I would recommend this to a friend