Customer Ratings & Reviews

I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

I purchased this last year with a kid's firewire. Worked great when the screen broke and i had to return it for replacement. There was no problems at all.

Customer service is amazing! and they make sure that you leave happy

The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

They were very knowledgeable about our issues and helped us get a new tablet.

I always get the Greek squad coverage. My grands cracked screens on their Amazon Fire's at less 5 times. I was about to get new ones with the coverage each time.

Protection plan gives me the security for any unavoidable damage or lost of the item

I am an avid reader. I could not make it without my Kindle. If something should happen to my kindle, I know that the warranty has it covered.

It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

I love love love the geek squad protection plan. Its a must.

I bought this samsung pad on sale great price for what i need is perfect works great

Haven’t needed geek squad for anything, but I brought something in and they were helpful

Always buy geek squad on my electronics. Everyone has insurance on their car but thinks it's taboo to have insurance on your electronics?

The warranty that I purchase for my items comes in handy.No problem with the warranty at all.Thanks Best Buy ...i will continue to purchase my warranty for my purchases.

We always get the GeekSquad protection to protect our property in case of damage or destruction. Well worth the investment for peace of mind.

I bought the protection plan on other items at Best Buy and it's worth every penny. If anything goes wrong you just take it back no questions and they give you a new item. So worth the money.

Hopefully i won't have to use it but in case we do it's a great purchase for peace of mind. I appreciate having a protection plan on any electronic purchase

I was so thankful for this plan if you have children this is by far the greatest

My Samsun tablet had a crack screen and was glitching, I took it in and they just replaced it with a new tablet. Excelente service !!!!

[Employee of bestbuy] Always super helpful and always able to assist me.