Customer Ratings & Reviews

We have had few problems with products bought at Best Buy, but when we do the Geek Squad has always come through for us. We wouldn't be without the Geek Squad support knowing we will always get an answer.

A very in depth service that’s worth getting when purchasing a device

Protection plan gives me the security for any unavoidable damage or lost of the item

Haven’t needed geek squad for anything, but I brought something in and they were helpful

This one time I fell down a flight of stairs with my iPhone. Thankfully I have insurance and my iPhone was okay. Having protection will help if you take a nasty spill down the stairs with your device.

I bought this samsung pad on sale great price for what i need is perfect works great

Geek Squad really stand by there work! Even if you didn't buy it from bestbuy, they will still take a look at your problem as long as you have Geek Squad protection.

I’ve had my tablet for a while now and there’s been a couple of times where I’ve had to use this. Definitely better safe than sorry.

Purchased as a backup for "Just in Case". Glad to have it and glad that we didn't have to use it. With all the accidents that could happen it nice to have.

They were very knowledgeable about our issues and helped us get a new tablet.

Protection plan has been amazing when we need to fit a broken item.

Love the price and the fact that i can replace my speaker every year and just pay a low price to keep replacing

Luckily i haven't had to use this plan yet. If i hadn't purchased it im sure we would have a different story. But this projection gives me peace of mind.

Nice to have a piece of mind if something goes wrong with purchase.

Glad I had this plan. a few hundred dollar warranty resulted in getting two replacement machines over the life of the plan. Easily paid for itself.

I highly recommend anyone buying products to get a warranty plan. You never know what can happen and you should make sure your product is protected.

I always get the protection, because you always stand behind my purchases. It's reasonable and is worth the money. Thank you for your help and support.

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop.

This is good to have if you are actually going tonuse it. I don't think I used it once but you never know when you will need it.

Got this warrenty for my daughter tablet but if I only knew that amazon will guarantee it for 1 yr I might not have purchase it.