Customer Ratings & Reviews

Love it family time on it customer did good job help

I paid for it but haven't had to use it at this present moment.

Good Value and extremely helpful when things go wrong

Better to be protected then not protected!! I always buy warranties when it comes to electronics, anything can go wrong you never know!

Good Service. Geek squad was quick to repair our Tablet that had a cracked screen. My wofe was only without it for about a week.

I always but extended warranty as a just in case! It eases my mind especially when i have a 5 year old who likes to drop things!

Great service very attentive tech support when needed

I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items right away with hassle-free

Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

We purchased a Brother All-In-One printer and did get the Geek Squad. We haven't had to use the protection yet, but good to know we have it just in case.

I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.

Protection plan bought for my Mom on the off chance that she broke something. This was to.make sure if anything happens she can get it fixed.

I haven’t used this protection plan yet but I am super glad I purchased it because at least I can get a new battery out of it by the time it expires.

I love it. It is the best purchase I have ever made. I enjoy it so much I highly recommend it to everyone. Everyone should purchase one.

Great and rapid service. Always on time and always repaired my items correctly without no problems

At the price of the tablet, protection felt worth it. Was a little pricey but I've had nothing but positive experiences with Geek Squad

Great coverage worth the purchase to ensure that just in case circumstances will be covered. No hassle and great customer support.

It's an essential addition to any portable device in order to protect your investment.

This tablet is simple and easy to use, especially to listen to music too