Customer Ratings & Reviews

Been great so far, even with kids using it. No scratches and cleans easy.

The battery on my tablet was running out very fast. The geek squad member was happy to help me out and replace my old table with a new one.

Geek squad is always there to help! Especially in a time like this, being stuck at home and getting help over the phone from an expert is awesome!

Excellent services. Good investment, recommended..

It’s was the best decision I’ve ever made I am in love with with my laptop

A must have if you plan on buying yourself any major tech

Siempre han hecho mis arreglos a mis cambios sin problema

A really great service if your item that is purchased through Best Buy brakes and they cannot fix it they will replace it brand new

You will need protection on any device or item that can break. I've used Geek Squad for years and had one issue that was quickly resolved.

Great geek squad service, I usually buy geek squad service for all my electronics because you never know what can happen.

I cracked my screen, and I sent it out via geek squad since I had the protection plan. A few weeks later they were able to replace my tablet

I haven’t used the service yet, but I will be. My Samsung delays and will get it checked out to see if there are any issues with.

Got a protection plan an if any problem arises with any of my devices or gaming geek squad no what it take to get your item's right back running.

We have had to bring back my daughter tablet be/c it turned off and would not turn back on and they gave us another one without any problems.

Always a great choice to purchase protection on any electronic.

If is taking forever to get bac km a tablet that I turned in weeks ago. I'm fairly certain they need to just give me a new one. Not sure what's taking so long. Oh, and they were very rude about the appointment times they do now. They schedule blocks of time which are 20 minutes long. I assumed that was my window to come and drop it off. No, they want you to come at te beginning of that time frame. I was a little late and live over 30 minutes away. When I arrived, the kid told me I had to reschedule. He was literally standing there doing nothing. Very annoying and rude. I would still recommend getting a warranty, though. Best Buy typically has a great policy.

Protection to help ease the mind is always a good thing.

Love this. I forgot I had purchased this and lucky I came across it. Still had broken tablet and got all my money back on gift card.

To be honest some of the things you buy don't truly break until your warranty is over so it would be so nice to renew it before that happens.

Geek squad protection is a must have for any electrnic bought at best buy...