Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4533 reviews
(4,533 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Non applicable at this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used the service but I am sure it will be fine when I need it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
They don't replace, they fix .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to shop at best buy all the time and get the extended warranty, I stopped doing that when they would "fix" the products, aside from doing a poor job, they would not do exchanges, that changed a couple years ago, and now they are back to "fixing" and still doing a terrible job of it. You can't get ahold of them, and there no updates, so don't waste your time or money, go somewhere else and buy it.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Dag2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven’t had to use it I brought my 9 year old a tablet
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Awaiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use the warranty plan therefore, indifferent.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Siempre que he ido me Han brindado su Ayuda con lo que pueden.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really could not answer my questions and melt refer back to help desk
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Bookie09
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I buy something I always buy a warranty frombgeek squad because everything now days break.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Not Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave two starts for this because I had purchased the service for my surface go bundle which came with the keyboard and the keyboard got damaged. I went in to use my protection and was told my keyboard was covered and had to buy a new one. Highly upset and disappointed.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Greek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what this is or why they do for real lol.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
I had to use the phone insurance thru best buy :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this is for the phone, I did not like it. Once you use it it is done. You do not have the warranty any longer. I had to use within months. I paid for two years and only got one use. WASTED MONEY. Confusing to get help. Wish I would have gone with AT n T month by month.
This review is from 2-Year Geek Squad Protect & Support Plus
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek protect 2 yr plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it, but it was rather pricey. Hopefully it will be worth it , if we ever need it
This review is from 2-Year Geek Squad Protect & Support Plus
No, I would not recommend this to a friendRated 3 out of 5 stars
Protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta have it so i got it and hope i don’t need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Hope it's worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use. Hopefully it's worth the money.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use it so I guess that’s a good thing. But I’ve been told it is very useful
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 3 out of 5 stars
2 yr Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, but it depends on the Device you are purchasing.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Nice team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice team to work with, even though you usually have to wait too much time in line.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Insurance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I really don't have to use this. But hey. Beats walking.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
It was a fare price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thay had everything in store that i was looking for today.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent coverage never really had to use that much so it wasn't worth it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking this time to write your review! Although you haven't needed to use it, it's great that you trust Geek Squad with protecting all of your devices in case something goes wrong! Geek Squad Accidental Protection Plans do cover things such as drops, spills and cracks, normal wear and tear, defects in materials or workmanship and failures due to dust, internal heat and humidity, as well as power surge failure. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
Rated 3 out of 5 stars
Accident insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to load it to the item purchased
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
