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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4446 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,446 reviews
  • Rated 5 out of 5 stars

    GeekSquad/ Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend you purchasing the extended warranty. Best Buy/Geek Squad have the best customer service and help get any situation you hve with your tablet taken care of immediately. I will always buy from them and make sure to purchase that 2yr warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have in case of incidentals. Great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great . Works well and gets the job done as I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s tablet was diagnosed, fixed and returned back as brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much it’s so easy and convenient for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much it’s so easy and convenient for us

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slightly Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent answered all my questions and took care of matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs are well trained. Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service us the best! Iorth every penny. I had an issue with a tablet and made an appointment by phone. There was no waiting and the tech resolved the problem in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service Made Easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would need support this soon but after only a couple of weeks I had a problem, could not connect to the internet. Called the Geeks Squad and received an appointment for later that day. Arrived for the appointment about 15 minutes early and the repair was completed in less than 10 minutes. So, I was out and, on my way, with everything working great before my scheduled appointment time. This is great peace of mind for a nontechnical person like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my tablet. So nice. We use it to live stream and it works beautifully. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan to have. Protects your device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a must have! Don't look at it as an exra cost to add on. Look at it as a cost saver because if/when your tablet flies out of your hand or it falls out of the car and the screen cracks or something inside breaks, maybe water or other liquid spills and damages it you won't be sorry to have bought a plan like this. Especially important for more expensive portable devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very likely that I make the best i bouth on best bay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If needed they are available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to fix your computer iPad or any other product you buy at Best Buy in the same place is important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully if and when I need this product it will be of good use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value. Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is a hassle-free repair program. They fixed a computer I had even before I had total tech. Other big box retailers offer a warranty at extra cost but then won't cover you because you must first exhaust the manufacturer's warranty where ever that happens to be. Now if something breaks I take it to best buy. They fix it. Period. I go home happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must if it goes to a teen user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent for a product that will go to a teen , keeps your inversion safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for a both my autistic kids runs great n smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to know that I don’t have to worry for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and had awesome customer Service, best place to purchase any electronics or appliances.

    I would recommend this to a friend