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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,499 reviews
  • Rated 5 out of 5 stars

    Geek out for a gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use these guys yet but I've used them before and they are great overall definitely worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with my tab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services helpful and understanding. Issue was solved in a minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my old tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for any age, it’s not slow and has good capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always worth it to get geek squad protection in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used themnyet but i am sure they are awesome..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this twice and it was seamless and stressless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Requirement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what's going to happen with a college student! This is a must needed addition to any purchases for college students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they were so helpful they gave a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv to my bedroom wall. I already had an Apple TV which he reconnected to my new Samsung 43 in tv. If I buy a bigger tv for my bedroom, geek squad recommended that I have them come out before hand. To make sure I have enough space on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth adding if you want to protect your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth adding if you want to protect your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aleays ready to work out and issue or doubts excelent custumer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad , your the best !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad , thank you so very much for fixing our computer after we had been hacked !!!! What an awful situation, they have gave us reassurance that they would do the best they could to “ fix it” . And they did !!!!! Worth every penny to have Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan when I purchased a tablet for my grandson to do virtual learning. He's been taking care of his tablet so far so there's no need to use it, at lease not yet. It was affordable and something I don't think you can go wrong having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome! They have all The necessary information to get you back up and going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting to know we have the support if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven’t needed to use the extended support, or any support for that matter. But based on past experiences it will be nice to have if needed. It’s like an insurance policy you hope to never use but nice if you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Everyone needs to make sure they get there warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never get a high end electronic without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason that I buy from best buy is this super affordable but helpful geek squad plan. I've never been let down. It also provides peace of mind for since most products only come with limited warranties, but by purchasing geek squad support, I know that I can get assistance somewhere local without having to pay out the nose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this tablet to my daughter for her 11th birthday, she loved it. It is a laptop literally speaking. You can do many things on them from drawing and watching videos at the same time and more…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Accidental Damage Plan for any portable device unless you don't mind paying full price to replace it if something happens. You never know, and this is great piece of mind when the unexpected happens.

    I would recommend this to a friend