Customer Ratings & Reviews

great buy worth the price. no problems at all at this time

I had an issue with my daughters laptop. made point end to take it in, geek squad guy sent an email with what was wrong and how to purchase needed repair parts.. took said parts in and bam! few days later laptop alll good and dad didn’t have to pay any other fees. I like

They were very helpful they didn’t have what I had brought in in stock so I got a gift card for what it was worth and just upgraded my sons tablet.

If you have joint issues in your hands like my mom does I highly recommend in case you drop your device

Very affordable and totally worth it! Buying a new tablet for my son, I definitely wanted to purchase the extended warranty!

Very helpful if I have anything wrong with the tablet. I've not used it since buying the tablet, but it's helpful for accidental damage.

I talked with a Geek Squad expert for about 3 minutes, and they were able to take my symptoms and ascertain that the device was hosed, that it should be returned. That is a sign of a good expert, that they will make the right decision with authority when needed.

ALWAYS get the protection as you never know when it might come in handly lol. With my kiddos its a wonderful must!

Apple tablet took no time and picked up the same day love it

I have purchased this protection before and it paid for itself. I have three young children and they are hard on their tablets. The protection plan replaced what the Squad could not repair with no out of pocket cost to me. Excellent!!!!!!!!!!!!!

I will always purchase the Geek Squad Support/Protection for my products, especially computer products. It is such a piece of mind to know my product is covered for repairs, remove viruses, or help with technology questions. The Agents at my local store are professional and always go above and beyond. Well worth the money.

I’ve always more than satisfied with the assistance I’ve received from the Greek Squad. When I decided to exchange the item I purchased, they were so helpful and assisted me in deleting my personal data and picking out a different product. No hassle & graft professional courtesy!

I have bought it for now and hope the day I need it, it’s been useful with no hassle and issues

Bought my Mom a tablet on sale and got the Geek Squad protection. Had a problem with it, took it to the store they looked at it, repaired the glitches ( combo of an app issue and my Mom having too many windows open) It ended up happening again and then overheating and going out so Geek Squad replaced the tablet!

I had the same protection plan on my previous Surface. When the batter malfunctioned the protection plan replaced the unit with a brand new Surface. Could not be happier.

Do NOT regret not buying this coverage... worth it. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!

Never had you use one but if I did and the service is as good as Best Buy my guess is I would be happy with them.

It is well worth it when you have young kids that use products a lot. You are able to get a quick and easy process with returning and exchanging.

Bought this to cover my child's tablet. Wish you did not have to repurchase it after having to use it, but it is still cheaper than having to replace an accident with a new tablet! Learned a hard lesson though if you are replacing it under a claim - don't forget to bring the power charger with you! You will be charged if it is missing.

I really appreciate the protection for these type of things I purchased this product for an eight year old who of course has tendency to break or drop things I took the seventh generation one I purchased in and without hesitation they took care of it with no worries I will always get the protection for any item worth saving