Customer Ratings & Reviews

I purchased this for protection. Now I hope you never have to use it.

Lasted about a year before we had to take it back. We’ve never had much luck with any Fire tablets.

So far it hasnt been needed but my history with geek squad has been pretty good with previous items so I always like to get it

Any time I use geek squad they are very helpful and informative. They always make sure I understand the issues/solutions.

It is comfortinmg to know that if I have a problem or question, there is someone to helpme.

I got this do to I am not a technology geek person and the computers / tablets have gotten confusing at times to keep it up to date and in good working order. I am happy to take it in for a week and have it all updated with know worries.

Geek Squad protection is always recommended if you are investing a large sum of money into a product. You never know when you may need this. Worth the buy depending on the product. Always understand and read the terms of the conditions.

I once was one of those who thought it could never happen to me, until it happened; the accident of a lifetime that left my two week old device in pieces. It happened before I knew it, and then the I remembered the Geek Squad protection. Total replacement, no questions asked. End of story.

I got the 2 year warranty and it is awesome. It is child proofing at its finest.

Lisa Mills was courteous and had patience while working with me on my issues with my laptop.. She did not over sell and made sure I understood how to work my unique computer features. I am completely satisfied!

They honor their two year protection plan. Just bring it in if it is broke and no hassle replacements!! Best choice ever!!!!

Geek squad never fails when it comes to their protection. The service plan that was offered to me at the time of purchase was a no brainer. This protection keeps you at ease for the number of things it covers.

Good support to have as we've had a few issues with the Samsung tablet purchased. It was covered for replacement twice now...once right out of the box & then a few weeks ago . So if the Geeks couldn't resolve the issue there was backup.

Protection plan purchased just in case. Don’t need to use yet as the tv has manufactured protection, however got extra protection just in case.

If you love your money working for you...then you need to get this...I’m a freak about my phone beeaking. After having worked in retail for many years I see tons of people coming in and complaining they want insurance after something breaks but this is so worth it, it was a no brainer.

With something so expensive like this he definitely want to have protection protection on accidental handling accidental damage you also want to have Geek Squad service with it just for those are all issues that you might need to have done and it's definitely a quality product for the price of

The agent did a wonderful job he listened to everything I had to say and informed me that is going to be a week or so

Extra protection is worth it for electronics our kiddo will be using

I bought this tablet for my father to learn how to use the internet better I bought the protection plan so if he did any wrongdoings to the tablet at least The geek squad could be able to fix it for him

They were very knowledgeable. About the products and answered all of our questions.