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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,499 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of service, always there when i needed assistance. They were quick to resolve my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service gave me the peace of mind I needed when I did my purchase. Luckily, no accidents happened, but it’s better safe than sorry, right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantía

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Servicio increíble, agradecida con su servicio siempre.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our Samsung Frame tv, it is good peace of mind if anything goes bad on these tvs. Note though that i got a screaming deal on the TV and because of that, it offset the cost of the eventual geek squad contract price. THat's the other way i justify this too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed it fast and got me back to work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great! Saved me a lot of money when an accident happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    juliet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice service the warranty ever I bought for mi tablets VR computer etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty..great customer service and attitude

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Akia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Willing to help and leave you stress free. A peace of mind during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy extended warranties with high prices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i spend the extra money on this for my daughters tablet, because she totally dropped it on concrete and broke it. Luckily I took it back to Best Buy and they fixed it for me for free! Always buy those extended warranties with high priced items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty and Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product warranty, for all my electronics purchases I only do Best Buy. I appreciate they stand by there warranties and Geek Squad is unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the samsung tablet it works very well with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cost effective service plan. I have had to use it with my granddaughters tablet when screen got broken and it was replaced without charge. Fast, easy service. Will purchase again on all tablets/tvs I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is so worth to have. I had issues with my computer due to my daughter and didn’t even have to take it to Best Buy. I called and they took over my computer system virtually to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent customer service and both of the employees who helped me at the till went over and beyond to make sure that I left the store a happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have a geek squad protection on all your devices is definitely a must they do such a great job when it comes to repair your device or helping you get it fixed they have a membership that you can sign up for two so you should try that out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and I don't think I ever had to use it (I can't remember if I used it or not) but I think it was worth the money even if I didn't use it because I knew if something happened or went wrong I knew I could depend on the geek squad to fix my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect thongs tou love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many tablets and usually don't get the protection plan. But this one is to keep for a long time so I did. Happy that I have the an for only a few $ more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever . I had the same protection before and they dont dissapoint time proves commitment and family are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are super helpful and they were amazing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Feel secure.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection plans are a fantastic insurance policy for your pricier items.

    I would recommend this to a friend