Customer Ratings & Reviews

I got this for my new kindle Fire because I dropped my old one and shattered the screen.

I have not had to use this for the device I purchased it on yet but have used Geek Squad in the past. They are awesome - super smart and always very friendly. They are really patient with all of my questions and help me through every step of the problem solving process.

I love the fact that I can go to any Best Buy & get store credit to replace the item right there. I don't have to mail it in & wait for repairs or try to find some non-existant service center.

Easy enough l, if it breaks it get replaced thanks!

I had another table with protection on it and the usb charging port burned out and geek squad took care of it.. no Hassel at all that's why i always use BestBuy protection they are the best at what they do.

One of the best double picture frame for remember love one.

I like knowing that if anything happens they try to fox it and if they cannot I get store credit for the full value. You do not have to take a refurbished older model, you can choose to upgrade if something does go wrong.

So far it hasnt been needed but my history with geek squad has been pretty good with previous items so I always like to get it

I decided to go with the two year warranty on my kindle hd8 simply because there's not a decent case available and I felt it was a bit too hard to hold onto, so if dropped I knew it would be covered. Hope I don't need it but it was inexpensive so why not

This gave you a peace of mind. Purchased this for a Surface and played it on the safe side.

They are very supportive and the device i bought here was in good condition

It's a must to have a warranty on anything merchandise, whatever you buy geek squads to number one

Hope i dont ever have to use but I’ve used them in the past and they were easy to process.

No place has protection like Best Buy overall best store I’ve ever been to

Geek Squad has been very professional on all the installments and deliveries they have done for us. Helpful answering questions and need to know information. They have been thoughtful and considerate.

I've always had good experiences with the geek squad!

awesome service they go above and beyond treated me with respect and got to the root of my issues

BUY THIS FOR ANYTHING! I get Geek Squad protection for any electronic I purchase at Best Buy. Never had a problem working with them and repairs are always well done. ITS WORTH THE MONEY!

They honor their two year protection plan. Just bring it in if it is broke and no hassle replacements!! Best choice ever!!!!

If I have had a problem with my Surface Pro, the Geek Squad has resolved it and teaches me on how to properly use my Survace Pro to my advantage!