Customer Ratings & Reviews

1st moblie device i have ever owned , I know who is this guy ?? So want sure if I could get used to it and thought well lets do a 1 yr policy and see how it goes ?

Amazing service and the best customer service loved

Love the Insurance plan hands down the best. I have a special needs child who is constantly breaking her tablet every other month! I go in and get a new tablet and insurance plan with no problem!

Geek squad gave me information i knew nothing about. Now i know what there their for

My daughter has been pretty good about not breaking her stuff. She's a fairly responsible 4 year old, but I understand that accidents happen, so it's nice to have a piece of mind knowing that if anything happens you her tablet, she's covered.

Very helpful to have in case your laptop breaks. My surface shut down while I had this protection and they gave my a gift card to buy a new one that day which was great.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

I have bought this plan before for other products. Its a good plan but I wish it didn't get used up on the first replacement and would carry over to the new item without having to buy a new plan for it.

Excellent and quick service. Great communication on updates to services via email, messaging and in person.

I really can’t make a statement on this yet! All my purchases have been of great quality So I haven’t needed them yet! I’m sure when I do They will be great!

When purchasing a computer or any device that you want to last more than 2 years, I can't recommend buying a protection plan enough. My last device developed an issue on literally the last day of coverage and the device was covered with no questions asked!

Excellent agents! , excellent service and promptly attentions

Great Service! The Geek squad protection is a great service and it really comes in handy. They honor their protection plans. The process is real smooth and easy and they are their to help should you have any questions or need help. Tammy

2 years of enhanced protection for your purchase at a great price. It is a no brainer. These plans are a life saver for anything outside of your manufacturer's warranty.

Excellent option if your buying for a 3 year old you never know what could happen with your little one and a table even if the case is child proof they'll find a way lol highly recommended!

It is an excellent service, the people that work there are very nice and help me quickly to resolve the problem.

We will always get this protection on any laptop. We have had to use it several times over the years and the process has been easy each time.

Its a must with anything electronic i buy from best buy, because they are the best all around. This is something thats always great to have when you need it. Customer service was top notch great.

It is comfortinmg to know that if I have a problem or question, there is someone to helpme.

Haven't had a need to use the Geek Squad yet for our new iPad. Although any time we've needed to use them in the past for other electronics that we've been extremely happy with the outcome.