Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4492 reviews
(4,492 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PEACE OF MIND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great option for anyone who would like to feel at ease with their gadgets. I am glad I got it even though I have not used it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got this protection plan for my tablet just in case i get a brocken screen i dont have to worry
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had to use this, but I was glad I got it for the peace of mind. I would say its a good deal depending on what you are getting it for.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fire tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing to have if purchased for a child. I bought this to go with the fire tablet.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We fully recommend buying Geek Squad on any electronic equipment over 100.00. Best Buy stands behind their geek squad protection plans. Either they fix it or replace it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Geek Squad because they don't nickel and dime you when you have a problem with something and they fix the problem fast.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Insurance is always good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who assisted me was very helpful and convincing as to why it made sense to purchase additional protection. Even with total tech support I needed the ability to replace a broken item. Thanks!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. If you have any questions, please feel free to reach out.
Rated 5 out of 5 stars
3-year Geek Squad Protection Plan; Kindle Fire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this protection plan for my mother-in-laws Kindle Fire. So far, so good. No complaints.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact I had the option of a 3 year Geek squad for my android.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Easy to obtain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use as Best Buy keeps track of it on the computer. You don't have to have the actual receipt or mail anything in. They will also sub a similar product if necessary. Unfortunately if your product malfunctions before the two years, you will have to buy a new plan for the replacement item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is a must have for any electrnic bought at best buy...
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome service and protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely always get there protection. It's so worth it. They will replace if needed without any problems. Definitely get for all electronics.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good customer support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Support is available to answer any questions. Haven’t had the need to replace the tablet yet but they’re available to answer any questions.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Should have opted for longer protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased extra protection with my laptop, should of purchased 4 year plan. Yet, the 1 year came in handy when my laptop stop working correctly. No cost associated with Greek squad help.
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 5 out of 5 stars
On the go.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great gift for my 7 year old family member. She still uses it at age 9. Excellent for travel entertainment.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great geek squad service, I usually buy geek squad service for all my electronics because you never know what can happen.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good coverage and affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not had to use this product yet but it seemed like a good cost for the option of saving my kids tablet. It is a affordable service/coverage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tablet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my baby girl and she loves it so far…
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Steele
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong for two years for the price. You never know and it save money in the long run. No hassles either. You can now trade up even.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
