Customer Ratings & Reviews

Product worked perfectly and didn't require the use of this protection. Interaction with Geek Squad at location has always been a pleasure. Always get the insurance, better safe than sorry!

Every device I have purchased from Best Buy (Galaxy Tab 3, Galaxy Tab 4, Galaxy Tab S, Galaxy Tab S2) I automatically request and pay for Geek Squad protection. So far my devices have remained in pristine condition without having to use the insurance protection, but this is great to have. It's almost like Murphy's Law with electronics and no insurance - whatever can go wrong, will go wrong. Not only do my devices receive this insurance upon purchase, but I pay every year to maintain the protection and service. Last time I didn't renew my Geek Squad, within 2 weeks after it expired, my tablet started to malfunction and I found myself paying for a new tablet when I couldn't have it fixed (costed me more to fix so I purchased a new tablet). Lesson learned!

Thankfully have not used it on my new unit yet, however on my tablet that was less than a year old and having a broken screen... the cost was definitely worth having my unit back fixed like new with no added cost.

Happy with the way Store representatives explained the product, benefits, coverage plans. They are very supportive and give you enough time to try the products at displays.

I love the size of this item. Even though it has a small screen, everything I look at appears huge. The colors are vivid. This is my 3rd time making this purchase. I pass my used one on and get a new one and it has longevity.

I love Geek Squad! I have been purchasing this protection for my electronics for years and have never been disappointed! I am very careful with my devices, so often don't even end up needing this service, but on the occasions I have needed Geek Squad, this protection plan paid for itself (and my repaired/replaced device) over and over again! Definitely recommended!

Love it. I can do so much on it. Great tablet has alot of great features

The worry free warranty gives me peace of mind and worry free use

[Employee of bestbuy] Perfect tablet for kids my nefews have so many activities to do . Definitely better than the first generation were you really couldnt play vedio games and this version you can.

It works well.It does the job happy with product who would recommend product

I so far have been fortunate not to need this 2-year accidental damage plan for the tablet I got for my son almost 2-years ago, but I like that I did get it for just in case. He is now 7 years old, but was 5 years old when I got the android tablet for him to use for educational games and apps. The tablet still works and is in good condition.

good opcion for protect our values Tremendous equipment, I love it, my son uses it all the time

good for computers work 24/7 and others sistems for the university

You know it was bound to happen. First year in med school, so much stress! The salt lamp meant for relaxation fell on top of the surface pro laptop screen. The Geek Squad supported us through this tragic event and the screen was replaced. Thanks Geek Squad!

Bought this as a gift for my toddler nephew and it wokrs great.

I bought a Samsung tablet with a Geek Squad warranty, one day it accidentally fell into the water, it stopped working. I made the claim through Geek Squad and in a few days they solved it, refunding me all the money for the product I had purchased

Its a Good tablet I got them for my kids and they like it for games and for videos

My decision to select The Geek Squad was a no-brainer! They are friendly, professional, talented category of people that I admire! They go above and beyond my expectations! They take the time to answer my questions and explain terms to me that I didnt know! At the same time, they recommend store items to help make my shopping easier and stress free!

This protect is awesome had it on my pro 7 and now on my pro 9. I used my geek squad protect thee times in my pro 7 and my computer came back as it left new and no problems!!!

Being able to fix your computer iPad or any other product you buy at Best Buy in the same place is important