Customer Ratings & Reviews

Best decision I ever made. The installation of my new laptop necesitated calls to the GEEK Squad. Each representative I spoke with was thoroughly knowledgeable and knew exactly what to advise me to do, immediately.

Feels good to know that I have some protection for atleast a year. Update: Not gonna take away from geek squad but for the purchase of the device already gave me protection plan for free, i kinda knew that already but my wife wanted to pay the extra for geek squad protection. Guess let yall know about if and when have to use it.

My experience with Geek Squad was amazing. The representatives treated me as though I was truly valuable. I will always use their services whenever I purchase at Best Buy!

I was able to get insurance on my laptop as well as my kids tablet.

This is the best protection plan! I buy my things from Best Buy just because they have the best plan!

I had to return my first purchase of the i7 Surface Pro 4, and while we were talking, the Geek Squad fellow told me that if you don't buy Geek Squad for any other product, buy it for this one because if it breaks, there is nothing that Geek Squad can do to fix it, you will just get a "like-new" one from Microsoft. Very happy with the purchase, and very worth it to spend the extra cash to guarantee my device for an extra 1 year.

I recommend this if your buying for a child because they are accident prone. My daughter got a tablet for Christmas, two days later it was cracked because she left it on thr floor and the dog walked across it. Best Buy replaced it no questions asked.

I haven’t used it yet this time around but in my experience anytime I have ever used them, they were exceptional. They fix the problem and are always polite .

Wow these people are Awesome.. I have had to call them several times already. Very polite and curtious attentive .Paying close attention to detail and to the problems you are having with your appliances. Wow these folks are Smart. I highly Recommend investing into one of the Geek Squad protection plans there is one for every budget.

This type of insurance company seems good to me since my children are very careless with their tablets but so far they have repaired my devices due to accidents

Bought a Microsoft Surface Pro 9. Screen went out after only a few months. Received full store credit. So, it paid for itself about 10 times over.

Excelent pruduct, don't have pulg for wired earbuds, relay in bluetooth ear device

Having the piece of mind against accidental damage is paramount for your newly purchased equipment. I have unfortunately had to use this service in the past, can attest to its value, and highly recommend Geek Squad protection plans.

Having the piece of mind against accidental damage is paramount for your newly purchased equipment. I have unfortunately had to use this service in the past, can attest to its value, and highly recommend Geek Squad protection plans.

Got a new tablet because my last one broke . Unfortunately did not have insurance. This product makes me feel good to know I have protection

Get the warranty! Especially if you have a 4 year old!

Most dont do anything but this protection is worth it.

I love the Geek squad they explain everything to you.

The 2-Year Accidental Geek Squad Protection Is Definitely a Must To Have. In case of any unfortunate accidents with your merchandise and/or products in which you purchase from Best Buy you should not leave without FIRST purchasing the 2-Year Accidental Protection Plan. Believe me it will save you money, just in case something happens to your items.

My son’s tablet was diagnosed, fixed and returned back as brand new