Customer Ratings & Reviews

I’ve never really had anything broken just yet to where they would have to fix it. But, on the other hand. There was a time where I would purchase something and if it stopped working or wasn’t charging like it’s suppose to. It would get exchanged out no questions asked. Best Buy is always helping customers out from my experience.

Excelent for a product that will go to a teen , keeps your inversion safe

Perfect gift for my niece , and awesome birthday gift

Would highly recommend this product. Needed a new laptop for nursing school, this was the perfect option. Super fast,lightweight and wasy to use. Love the quality of the picture amd the touch screen :)

Geek Squad Agent answered all my questions and took care of matter.

This protection gives you peace of mind knowing if something breaks or you need help with your tablet, the geek squad has you covered.

This warranty is the best on the market. They respond quickly and it really works. Excellent product.

Good thing to have if you are always on the Tablet. Lots of memory and long battery life.

I have purchased several of the Microsoft Surface Pros. There are some things that others have stock, but I'm doing it works great for the drafting. I want to be able to track my surface with exact GPS.

The Geek Squad staff in person and on the phone have always been efficient, curteous and of great help when needed in the past and I have no doubt they will do the same if needed on this new item I purchased. The only issue I have is with the manner of how they are managed in the store. In the Boynton Beach store there's always chaos at the Geek counter. There's no line for people with appointments nor a line for those without appointmens who just have a quick question. There's no way to check in if you do have an appointment thus you have to wait on a long line which is ludicrous and makes the appointment concept mote.

I love this protection that I put it on everything that I buy from Best buy they give me a piece of mind send me a lot of money especially when I buy things for my little one I know that it is protected

Great service to have in case of incidentals. Great deal!

I am pretty technical so I didnt utilize them for set up, but it is nice to have the peace of mind should something happen. For around 100 bucks, I think its silly not to get it being that the computer approaches $1000. Will update review if and when I need to use the service.

Geek Squad is always the best. They make sure that they do all they can, and that you are happy when you leave the store.

Hopefully if and when I need this product it will be of good use

My son is very likely that I make the best i bouth on best bay

GET THIS!!! ESPECIALLY IF YOURE CLUMSY OR HAVE KIDS LOL. I PURCHASED THIS WITH MY MICROSOFT SURFACE PRO 7 AND MY SON BROKE MY LAPTOP LITERALLY A WEEK BEFORE MY WARRANTY EXPIRED, TURNS OUT THEY CANT REPLACE THE SCREEN ON MY LAPTOP SO I ENDED UP GETTING A WHOLE NEW MONITOR!!

If you own electronics and you have kids, purchasing an extended warranty four laptops and other items is crucial. I have never had a problem with service from Best Buy so I don’t have a problem with purchasing service plans.

Its always a good idea to get the protection, try to think about how youre using the product and the environment it will be in. For my mose costly electronice i always have them plugged into a ups that has automatic voltage regulation. I would like to see a better assessment of coverage options. Most just go by cost of the product, but if they really stood by quality of the items being brought in , that would provide a better scheme for coverage options.

Love it! ❤️ Bought it for Christmas for my wife, I use it so the time though. It's everything we thought it would be an bs then some! Would buy it again, definitely! World change just 1 thing, would not a screen protector! Buying 1 asap!