Customer Ratings & Reviews

The Geek Squad at the Lake Jackson store have been very patient & helpful correcting problems with our laptops & tablet. The problems ranged from virus corrupted operating systems, to operator errors. They were friendly, professional, & made timely repairs.

My wife is hard on tablets and remote controls. She broke the circuit board by pressing the mute button on three DirecTV remotes. We needed the protection plan for this Amazon Fire. Went the first one broke, they had stopped producing that model. The replacement was the same size but the next generation.

For the Fire HD 8, I recommend buying , Geek Squad protection warranty plan. Anything can happen to this device and you will be cover. If you drop the device and it stops working, let the Geek squad look at it, The warranty plan lasts for 2 years. I always buy the warranty plan for peace of mind.

Great tablet for a both my autistic kids runs great n smooth

Great . Works well and gets the job done as I needed

I love my geek squad service. All my equipments get extended warranty... it is worth the value.

I love it so much it’s so easy and convenient for us

I love it so much it’s so easy and convenient for us

The protection although I have not had to use of the most recent purchase has always been exceptional. when using the coverage in the past, I have been satisfied with the product replacement

I buy exclusively from Best Buy because they have the best protection program. I love it!

It worth the money who wants to end up with an expensive paper weight if it breaks.

Grandson dropped and cracked screen and it was problem free hassle to replace walked in with damaged one and left out of store with brand new device in box,now that's a great warranty and grandson is happy

Happy to know that I don’t have to worry for two years

The geek squad answered a hard question I had before I purchased a galaxy s6 lite, a memory card using a exFAT format works when using extremely large files, even when connected to a tv using DEX for videos.

I love this Microsoft Surface Pro warranty. Just wish they had a 5 year option.

Sounds great. I'm glad to have the extra protection should I need it.

Wife loves it for all her work. And loves that its bright and easy to ready

Dang! I was 4 days from my warranty expiring. It was great luck but it covered it

Geek Squad is a must. So many countless times when electronics go haywire they have saved us.

Great support! I messed up my set-up and was able to recover with the Geek Squad support in short order.