Customer Ratings & Reviews

You have to have Geek Squad protection! I have covered all devices I have purchased from here with it. The have always been great at fixing and returning quickly.

Its a little expensive but its good to know if you have a problem there somewhere to get help. It would be nice if you didn't have to repurchase it once its used to replace the tablet. It would be nice if you could get it at half off if you have to replace it.

Great tablet for kids can monitor them for safe and secure usage def recommend to the kids only making a review to see if I win that 400 bucks they said if I wrote a review lol

[Employee of bestbuy] Good to know that I can get protection on my items

I love this Microsoft Surface Pro warranty! I just wish it was a 4 year.

The Grand Island Nebraska Geek Squard members have been knowledgeable and helpful on using and repairing the low quality products. Buy the insurance as you will need it.

Had to take my tablet in for the screen to be fixed. Tablet was still usable. Just had a cracked screen. They sent it off to see if they could fix it. They ended up junking it and not sending it back to the store so i lost my sd card full of all my kids pictures etc. And when i asked for that back the guy said he can try but doubt he can get it because they are hard to get ahold of and just throw it out. Then they gave me instore credit for the prive i paid for the tablet 3 years ago. And i had to rebuy the protection plan even though i still had time left on the protection plan for the broke screen one. Very unhappy about it!! And theyre over priced to fix anything!

I am so excited for this new tablet. My older one was eight years old and very slow. It has more memory and was easy to setup.

I’m glad I didn’t have to use the warranty, but I’m glad it was available

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

great for the kids awesome easy to use come with apps no need to putchase

I have not had any problems since. I had even gifted my kids this tablet as I gotten another for my own personal use. They love it. Easy to use for them as well. No Geek Squad use for this product.

I’ve used the geek squad services in the past. They are great and know what they are doing at least most of the time they do.

I have never had a bad experience with the geek squad protection. I have used it in the past. I normally purchase it for my products I purchase. Mainly big items: television, game console, camera, ect... The team will either try to fix the issue or just give you a new replacement (if still in stock). I would recommend buying the protection plan.

So far so good after 2 years and a 10 year old using the tablet. Once had it to the store and the associate was able to fix it by adjusting the setting.

I haven't personally had to use this service yet but I have been told that this service is amazing and fixes an issue relatively fast

I believe the protection is a great buy, especially when your purchasing something of great value. Why not protect your item for a few more dollars? I love that I have this if I ever need it. I did my research on how it works so in the future I will be educated on how to use it if necessary

I have two grandsons 4 and 5 yrs old, 5yr is on the spectrum for austim. Having his tablet working is extremely important to his happiness and comfort. Being 5 is not always a graceful age, tablets are fragile. I never have to worry if I need to replace with this warranty. It has already paid for itself.