Customer Ratings & Reviews

[Employee of bestbuy] Great services. awesome agents! would def recommend

Can't say enough about the Geek department. When ever I have a problem they are willing to take the time to explain everything to me, show me how the product works, and always have an answer. One of the best Geek squads I have worked with. I do not know much about electronics but that does not matter to them, they explain it till I understand.

Perfect service and good customer service perfect professional service

Easy purchase had issues with Microsoft surface pro and took in to beat but. It was determined to be a manufacturer defect and covered under standard manufacture warrenty. Because all the associate help, i fid not have to use up purchased warranty

I love that I purchased this protection for my son tablet

Agent placed order for warranty and I’m about to use said warranty.

They were super helpful with the broken tablet we had. Explained everything perfectly. Had to get a new tablet and made sure to get the protection again.

GREAT SERVICE, GREAT PRODUCTS, GREAT PRICES, GREAT PEOPLE. I will give you all 10 out of 10 starts. 100% I will return for more products, you guys always giving the 120% of performance.

I get the replacement service on my major purchases and the only time i need a replacement the staff were great and i got a new device

agents have helped me for years whenever a software glitch bugged me. Agents have helped even when I couldn't get the program, app, or software started. When internet failed they were able to walk me through it on the phone. A must have.

Great service department. Has saved me a few times. When you own a lot of tech products it's a life saver

I used to have a laptop but it was really heavy to carry around. Now I have a tablet it’s convenient I can study and take it anywhere the color on it is great it looks like my smart tv

I hope that I don't have to use this product any time, but I use this surface at home and at work, so it does a lot of traveling and there is a greater chance of something happening.

great value for the price. i love that i am safe for the next 2 years

Table works fine kid friendly but it’s not something you can drop and it’s okay. Tablet is cracked and had to call to flirt a appointment and got in quickly

Thankfully didn't need to ever use these guys but would have if needed to to.

Well its hard to review as I have't had to use it yet and hoping not having to. I always purchase these plans so i feel comfortable that the just in case something happens I'm covered. To date and in all my purchases I've only had to use these plans once and had no issue in doing so,

I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

So this the second table got for grand baby first 1 he destroyed i didn't have geek squad well this time i broke down and payed for the extra protein if your kid hard on toys i suggest u get this to