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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4534 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,534 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great services. awesome agents! would def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about the Geek department. When ever I have a problem they are willing to take the time to explain everything to me, show me how the product works, and always have an answer. One of the best Geek squads I have worked with. I do not know much about electronics but that does not matter to them, they explain it till I understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service and good customer service perfect professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty was smart buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase had issues with Microsoft surface pro and took in to beat but. It was determined to be a manufacturer defect and covered under standard manufacture warrenty. Because all the associate help, i fid not have to use up purchased warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I purchased this protection for my son tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent placed order for warranty and I’m about to use said warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful with the broken tablet we had. Explained everything perfectly. Had to get a new tablet and made sure to get the protection again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST place to BUY gadgets at the best price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE, GREAT PRODUCTS, GREAT PRICES, GREAT PEOPLE. I will give you all 10 out of 10 starts. 100% I will return for more products, you guys always giving the 120% of performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the replacement service on my major purchases and the only time i need a replacement the staff were great and i got a new device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A software E.R.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents have helped me for years whenever a software glitch bugged me. Agents have helped even when I couldn't get the program, app, or software started. When internet failed they were able to walk me through it on the phone. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service department. Has saved me a few times. When you own a lot of tech products it's a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tablet so much! Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a laptop but it was really heavy to carry around. Now I have a tablet it’s convenient I can study and take it anywhere the color on it is great it looks like my smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    your choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I don't have to use this product any time, but I use this surface at home and at work, so it does a lot of traveling and there is a greater chance of something happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the price. i love that i am safe for the next 2 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Table works fine kid friendly but it’s not something you can drop and it’s okay. Tablet is cracked and had to call to flirt a appointment and got in quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need to use this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully didn't need to ever use these guys but would have if needed to to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its hard to review as I have't had to use it yet and hoping not having to. I always purchase these plans so i feel comfortable that the just in case something happens I'm covered. To date and in all my purchases I've only had to use these plans once and had no issue in doing so,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Faithful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Faithful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this the second table got for grand baby first 1 he destroyed i didn't have geek squad well this time i broke down and payed for the extra protein if your kid hard on toys i suggest u get this to

    I would recommend this to a friend