Customer Ratings & Reviews

Great quality of service, always there when i needed assistance. They were quick to resolve my issue

Servicio increíble, agradecida con su servicio siempre.

I always buy the Geek Squad insurance on everything that my family and I purchase at Best Buy. Being a Geek Squad member the price and length of each policy is excellent. This is one of the main reasons I buy all of my electronics devices at Best Buy.

Great deal for a fail and low price. I bought my New Tablet in Mid Feb. and did buy my Geek Squad in time. I went over a few days ago at my Local Best Buy and I was allowed to pay for for My Service (with a OK from the Man.). I love Best Buy.

Note that bestbuy new repair policy is to send to microsoft v/s swapping for purchase price which is what they used to do. In my case had battery not holding as long of charge, so took in 1 week before expired. They sent unit out 2 weeks later they replaced with referbished older serial number unit. And that unit had a scratch 3/4" long in display. They sent it out a second time, and that refurbished unit with another s/n came back with battery that was also not holding up as it should. They finally said they would return my purchase price and write this one off as junk return. I then purchased the Surface Pro 9 which I am happy with and took out this Geek warranty again.

This service gave me the peace of mind I needed when I did my purchase. Luckily, no accidents happened, but it’s better safe than sorry, right?

Was great! Saved me a lot of money when an accident happened.

Great warranty..great customer service and attitude

Is a nice service the warranty ever I bought for mi tablets VR computer etc

Willing to help and leave you stress free. A peace of mind during the process.

Got this for our Samsung Frame tv, it is good peace of mind if anything goes bad on these tvs. Note though that i got a screaming deal on the TV and because of that, it offset the cost of the eventual geek squad contract price. THat's the other way i justify this too.

Very friendly professionals when I requested the repair service and instead they replaced my Samsung Galaxy Tab S5e tablet and gave me the guarantee as stipulated in their service manuals.

I love the samsung tablet it works very well with no issues

Great product warranty, for all my electronics purchases I only do Best Buy. I appreciate they stand by there warranties and Geek Squad is unmatched.

I received excellent customer service and both of the employees who helped me at the till went over and beyond to make sure that I left the store a happy camper!

So glad i spend the extra money on this for my daughters tablet, because she totally dropped it on concrete and broke it. Luckily I took it back to Best Buy and they fixed it for me for free! Always buy those extended warranties with high priced items!

I have many tablets and usually don't get the protection plan. But this one is to keep for a long time so I did. Happy that I have the an for only a few $ more

Very cost effective service plan. I have had to use it with my granddaughters tablet when screen got broken and it was replaced without charge. Fast, easy service. Will purchase again on all tablets/tvs I buy.

The best ever . I had the same protection before and they dont dissapoint time proves commitment and family are the best

The geek squad protection is so worth to have. I had issues with my computer due to my daughter and didn’t even have to take it to Best Buy. I called and they took over my computer system virtually to fix the problem.