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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4534 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,534 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best extra coverage

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It is the best extra coverage plan you can buy would also recommend to purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for daily used product (laptop)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def recommend for items that you expect to daily use for the duration of the service. My experience has been quite good with Geek Squad, maybe because I somewhat speak their language a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough l, if it breaks it get replaced thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new kindle Fire because I dropped my old one and shattered the screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scammers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely pathetic service I spend over 200 on the pathetic 2-Year Accidental Geek Squad Protection just to have my Surface pro start boot looping after I tried to factory reset it. Just to be told o sorry “ you have to send it Microsoft or pay more money to have Windows reinstalled”. I’m sorry but what you b.u.ms are telling me I should’ve said I broke it. How in the world is the reinstallation of windows not covered and now I must send to Microsoft. Thanks for nothing deceitful scammers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    picture frame.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best double picture frame for remember love one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Year Accidental Geek Squad Protection for a device that I purchased for my son. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overpriced, but it will save your life in some poi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend my friends and family to geeksquad protection plans because they really care about you and they will always help you with any problem only if you are covered...so you better pay for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best replacement plan EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can go to any Best Buy & get store credit to replace the item right there. I don't have to mail it in & wait for repairs or try to find some non-existant service center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this for the device I purchased it on yet but have used Geek Squad in the past. They are awesome - super smart and always very friendly. They are really patient with all of my questions and help me through every step of the problem solving process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it hasnt been needed but my history with geek squad has been pretty good with previous items so I always like to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another table with protection on it and the usb charging port burned out and geek squad took care of it.. no Hassel at all that's why i always use BestBuy protection they are the best at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing that if anything happens they try to fox it and if they cannot I get store credit for the full value. You do not have to take a refurbished older model, you can choose to upgrade if something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very supportive and the device i bought here was in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave you a peace of mind. Purchased this for a Surface and played it on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must to have a warranty on anything merchandise, whatever you buy geek squads to number one

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Buy is the best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No place has protection like Best Buy overall best store I’ve ever been to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with the two year warranty on my kindle hd8 simply because there's not a decent case available and I felt it was a bit too hard to hold onto, so if dropped I knew it would be covered. Hope I don't need it but it was inexpensive so why not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i dont ever have to use but I’ve used them in the past and they were easy to process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomal customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiences with the geek squad!

    I would recommend this to a friend