Customer Ratings & Reviews

awesome service they go above and beyond treated me with respect and got to the root of my issues

Geek Squad has been very professional on all the installments and deliveries they have done for us. Helpful answering questions and need to know information. They have been thoughtful and considerate.

Geek Squad is Bomb! They get the job done no problems.

Geek Squad is Bomb! They get the job done no problems.

They honor their two year protection plan. Just bring it in if it is broke and no hassle replacements!! Best choice ever!!!!

If I have had a problem with my Surface Pro, the Geek Squad has resolved it and teaches me on how to properly use my Survace Pro to my advantage!

BUY THIS FOR ANYTHING! I get Geek Squad protection for any electronic I purchase at Best Buy. Never had a problem working with them and repairs are always well done. ITS WORTH THE MONEY!

Great to have a backup plan - peace of mind for the little mishaps. Great value.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

I will purchase this item again as it provides good service.

I got the Geek Squad protection for my tablet, because I take it to school every day and wanted a peace of mine, in case anything were to spill on it. Or if I were to drop it, I know it is covered.

I haven't had to use this service yet, but it is nice knowing it is available.

I purchased a two year warranty for my son’s tablet. I was told that if anything happens to it (ex: my son breaks it), all I have to do is bring it in and they will either fix it or replace it. I rated it 3 stars because I haven’t needed to use this service, yet. If there comes a time that I will need to use it, and if the issue is covered and there’s no problem replacing or fixing it, then I will re-rate it.

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

Best thing since you're the immunization shots, just get the protections you will be happy, its easy break it brings it in give it to the Geeks and they will fix it or replace it!

Good product and good quality product love it so much

I buy the geek squad with everything I buy from best buy. This is a great value although I always price match and the employees always mess this up so then I pay double for the price of protection plan.

Excellent Coverage and i rating it not based on this purchase alone but all my warranty purchases at Bestbuy. The always fix or replace the device. I love their customer service and professionalism.