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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4534 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,534 reviews
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    we love protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] lots of protection in case something goes wrong good if you have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it but hopefully don’t need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a piece of mind if something goes wrong with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THE PROTECTION, IT WILL SAVE YOUR DEVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This became a lifesaver. The accidental protection saved me from having to replace an entire screen on the amazon fire tablet or forced to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy unhappy, and left with a smile on my face. Geek squad answered all of my questions and treated me like a guest not just another customer. I will continue to come back for all of my needs! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me set up my laptop. They made it very simple for me. I highlt recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i feel confident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe with them, they protect my equipment from any damage and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB’s New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson is truely enjoying his new 43” TV, he watches all of his favorite shows & he plays his PlayStation 5 on it. He’s soo happy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection plans on EVERYTHING! This helps you not worry so much about something happening to your product. You work hard so protect your things with a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is amazing! and they make sure that you leave happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love the geek squad protection plan. Its a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad i got this protection for my samsung galaxy tab s8 ultra....cause you never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tablet was totally damaged, and thanks to the Geed Squad warranty, I got a full refund. I'm very grateful for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the Geek Squad protection and have had no problems with it at all. We have used it for almost all the products purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable about our issues and helped us get a new tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The saviors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has saved us more than the cost of the protection plan in just discounts on services and products. Well worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan gives me the security for any unavoidable damage or lost of the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a necessity when you have a 6-year-old boy! I highly recommend, rather be safe than sorry not a bad price either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad is on my side!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great feeling knowing that the product I purchased is covered if anything goes wrong and help is only a phone call away.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy to be here for you. Please let us know if there's anything you need help with.