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Customer reviews

Rating 4.7 out of 5 stars with 4491 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,491 reviews
  • Rated 5 out of 5 stars

    Squad is on my side!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great feeling knowing that the product I purchased is covered if anything goes wrong and help is only a phone call away.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy to be here for you. Please let us know if there's anything you need help with.

  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy unhappy, and left with a smile on my face. Geek squad answered all of my questions and treated me like a guest not just another customer. I will continue to come back for all of my needs! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is fantastic and very happy with this new complement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsun tablet had a crack screen and was glitching, I took it in and they just replaced it with a new tablet. Excelente service !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the GeekSquad protection to protect our property in case of damage or destruction. Well worth the investment for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on kid's HD Fire tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this last year with a kid's firewire. Worked great when the screen broke and i had to return it for replacement. There was no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you anything happens they will swap it out or fit it. I can’t say enough they have one of the best protection plans I have ever seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a child's Kindle. The Geek Squad service contract was explained completely and I feel at ease knowing we are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CUSTOMER SERVICE. VERY HELPFUL AND EASY WHEN NEEDED ITEMS TO BE REPLACED UNDER WARRANTY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fix my broken screen on my iPad and they worked on it so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddo loves it. The screen is pretty dim. But he doesn't seem to mind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at geek squad were very nice and Helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i bought the extra coverage incase i would ever need to have anything fixed or replaced always good to have a back up plan and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the way to go!!! Always I sure your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices works very well no problem I recommend these guys to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Greek squad coverage. My grands cracked screens on their Amazon Fire's at less 5 times. I was about to get new ones with the coverage each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter's tablet. I'll let geek squad deal with a broken tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two geek squad extended warranties on products I purchased from Best Buy and only had to use it once, but it was super easy no questions asked and did an exchange for a replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With small electronics is always a good investment to protect your investment with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for traveling and keeping in touch with social media

    I would recommend this to a friend