Customer Ratings & Reviews

Geek Squad service plans work well for Bwst Buy products...I have had success with the program. A must for when you purchase high ticket items!

Better to be protected then not protected!! I always buy warranties when it comes to electronics, anything can go wrong you never know!

Great and rapid service. Always on time and always repaired my items correctly without no problems

This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items right away with hassle-free

If its offered to me and i have the extra funds ill defenitely buy it. Does not work with apple products you have to purchase apple care.

They sent my device to the wrong service center and then did not update for a week. Everytime I called for an update I was told to go to my local store geek squad because they had no answers. The local store could only go off the online updates which went another week without being updated. It was stressful overall. They did say it was not a common occurrence . Originally I was going to give zero stars out of stress but the very last phone agent who helped me was actually very helpful. He straightened everything out and took his time. They need more agents like him.

Protection to help ease the mind is always a good thing.

I can always go to them if I have a question and their policy is good if they need to replace your item and they don't make it anymore then they will give you the newest model that's comparable!

This my 7 year old favorite, he loves it more than any brands. He used it to play Roblox and all his other games. Love geek is hustle free return or exchange

Haven't had a reason to use it yet but i suppose they would do a good job

Protection plan bought for my Mom on the off chance that she broke something. This was to.make sure if anything happens she can get it fixed.

We purchased a Brother All-In-One printer and did get the Geek Squad. We haven't had to use the protection yet, but good to know we have it just in case.

I love it. It is the best purchase I have ever made. I enjoy it so much I highly recommend it to everyone. Everyone should purchase one.

Great coverage worth the purchase to ensure that just in case circumstances will be covered. No hassle and great customer support.

I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

Always a great choice to purchase protection on any electronic.

At the price of the tablet, protection felt worth it. Was a little pricey but I've had nothing but positive experiences with Geek Squad

I haven’t used this protection plan yet but I am super glad I purchased it because at least I can get a new battery out of it by the time it expires.

The geek squad is always so helpful. They take the time to explain what is wrong and what needs to be fixed.

Still have to try. Cz bought 2 and 1 got broken with in a week have to go for exchange