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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4534 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,534 reviews
  • Rated 5 out of 5 stars

    Very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We fully recommend buying Geek Squad on any electronic equipment over 100.00. Best Buy stands behind their geek squad protection plans. Either they fix it or replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to obtain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as Best Buy keeps track of it on the computer. You don't have to have the actual receipt or mail anything in. They will also sub a similar product if necessary. Unfortunately if your product malfunctions before the two years, you will have to buy a new plan for the replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to product and nice to be able to track through the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always safer to get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just a protection plan that we didn't even need to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this on my washer and every time I called them they had someone here fast and I live in the country always friendly and help every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m very happy with my device :) !!! very good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helpfulness kind and answered all questions love my pad and the geek squad help me understand and work the ipad they are wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet for children has decent amount of memory for kids to install there games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend their service. They are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are trained & skilled to always get the job done efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my nephew tablet to protect the screen, and still in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for anyone who would like to feel at ease with their gadgets. I am glad I got it even though I have not used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance is always good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who assisted me was very helpful and convincing as to why it made sense to purchase additional protection. Even with total tech support I needed the ability to replace a broken item. Thanks!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use this, but I was glad I got it for the peace of mind. I would say its a good deal depending on what you are getting it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if ANYTHING goes wrong or breaks, it's covered. I can take my purchase in to the store and if it's an easy fix they fix it and if it's by suck an easy fix they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically purchase Geek Squad warranties on my BestBuy purchases, because it has been my experience to be a relatively hassle free way to make sure my electronics are going to last.

    I would recommend this to a friend