Customer Ratings & Reviews

Great product, have enjoyed using it thru all my travels.

Good support for any technical or tab issues, better to have protection

We purchased an add 2 yr warranty for the computers. However when we toom wife's 2 ur old computer to be cleaned-we have had NOTHING but problems w the computer. It was dropped-noone told us. Battery damage & replaced BUT was not keeping charged...after 3-4x taking it back..the WHOLE OS was checked & wiped cleaned. Every thing was lost & even the flash drive we purchased was lost. We are not happy w the service that has been provided ti my wife's computer. We are hoping that there is NO OTHER damage to comp & if so we will continue to complain & a new comp will be demanded.

I recommend to buy the protection, In case of any accidents or anything I know it will come in handy. It is for 3 years, you never know what could happen plus your computer or tablet is an investment just like a phone when you buy a phone case, this is just like that to have your assets protected in case of anything. They will help you with any problem.

Pretty nice. I always go to best buy anytime i want to get something nice. Im very loyal to best buy bc never disappoints!

I recommend you purchasing the extended warranty. Best Buy/Geek Squad have the best customer service and help get any situation you hve with your tablet taken care of immediately. I will always buy from them and make sure to purchase that 2yr warranty.

Had one that I had to replace thankfully I had a warranty on it but the second table is working really good so far so I recommend getting a warranty if purchased

I'm hoping I don't have to use it, but it's nice to have just in case.

If you have kids this is awesome! I had it for my sons tablet and it was a life saver!

Easy appointment scheduling, short if no wait time. Representatives are knowledgeable and personable.

Havent had to use them yet and idk if that due to their end or not but i call that a win in my book

I love the fact that they are so accessible and knowledgeable. They have helped me numerous times when I needed assistance.

Very proficient in repairing my cell phone and laptop.

Best service ever!!! I can’t say enough about them! I will always use the Geek Squad Service. They always fix things or replace with such great help and kindness.

I used to be a person who thought buying the protection plans or as some call it the "extended warranty" was an absolute waste of time. That isn't the case with Best Buy, they cover more and make it a walk in the park to exchange or repair. I ALWAYS get the warranties on electronics now. Companies don't make durable products like they used to and that's ok because they are trying to make everything convenient and I feel like its at the cost of longevity.

it cost me 120 + tax and 40 for geek squad 1 year that really is not so good because well it already comes with a 1 year manufacturer, 40 is steep considering 1 year and so much for that- should be like 3 year, so Best Buy... I always get a fair deal w/bb geek but I had 1 weird 1 where my phone had a problem and (long time ago) i had a 2 year i went there and they told me it wasn't through geek squad but through boast even though they pointed out to me that it indeed say geek on the receipt. All the memories of that one or vague but I was let down. And just the same way on a vinyl player at wal-mart the same way. Those two times were terrible but I doubt that will happen to you. I recommend though unlike me take your proof and call the upper powers because they do listen though. i give them a 4 stars for this product price. But geek squad is usually always 5

The plan is with the extra money kids have dropped

always pays to be safe because accidents happen and this is a headache saver.

This is probably a good investment. I've had several broken laptops that had I purchased an extended warranty would have likey been repaired in less than a week. However, skipping out on a warranty meant that I had to order replacement parts and do my own labor. I can fix a computer fast but ordering the correct replacement parts can take time. A warranty allows you to just drop off your device and pick it up much faster. You live and learn.

Its a great way to be cover your equipment if any accidental damage occurs