Customer Ratings & Reviews

I love this Microsoft Surface Pro warranty! I just wish it was a 4 year.

I’m glad I didn’t have to use the warranty, but I’m glad it was available

great for the kids awesome easy to use come with apps no need to putchase

Well its hard to review as I have't had to use it yet and hoping not having to. I always purchase these plans so i feel comfortable that the just in case something happens I'm covered. To date and in all my purchases I've only had to use these plans once and had no issue in doing so,

I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

GREAT SERVICE, GREAT PRODUCTS, GREAT PRICES, GREAT PEOPLE. I will give you all 10 out of 10 starts. 100% I will return for more products, you guys always giving the 120% of performance.

They were super helpful with the broken tablet we had. Explained everything perfectly. Had to get a new tablet and made sure to get the protection again.

I hope that I don't have to use this product any time, but I use this surface at home and at work, so it does a lot of traveling and there is a greater chance of something happening.

I used to have a laptop but it was really heavy to carry around. Now I have a tablet it’s convenient I can study and take it anywhere the color on it is great it looks like my smart tv

So this the second table got for grand baby first 1 he destroyed i didn't have geek squad well this time i broke down and payed for the extra protein if your kid hard on toys i suggest u get this to

I get the replacement service on my major purchases and the only time i need a replacement the staff were great and i got a new device

[Employee of bestbuy] Great services. awesome agents! would def recommend

Purchased the tablet for my 11 yoa grandaughter, along with screen saver which we requested geek squad apply. Made an appointment, they put on the screen saver and everything went well.

Perfect service and good customer service perfect professional service

Always get the protection plan! As a former employee having this saved me sooo many times after I didn’t work at Best Buy anymore. One of the few protection plans worth getting

It was a relief to have this protection on my tablet. Which I forgot I had. I got an email reminder to extend my protection. I dropped my expensive Samsung tablet. So I took it to Best Buy and they took care of everything. I dropped it off and picked it up once it was repaired. So easy. Was able to track the repair progress the whole time.

There's nothing really to review here. I guess it's more of advice. If you value what you bought, get the protection, even if it's just for a year like I got. If something happens, boom... it's covered. I have kids, so not getting the protection is asking for trouble.

Great service department. Has saved me a few times. When you own a lot of tech products it's a life saver

I always get geek squad warranty on any electronic purchase above 200 hundred dollars. It completely relieves me of any stress with the purchase. I've used the warranty numerous times saving me tons of money over the years. They're usually very quick about either replacing the product, refurbishing it, or best of all, giving you cash back.