Customer Ratings & Reviews

Good value in case something happens. I haven’t had to use it and hope not to but peace of mind knowing it’s covered.

I bought this for my granddaughter for Christmas as she is an avid reader. She absolutely loves this and it is so easy for her to read her books!!

I recommend geek squad protection for all your electronic purchases. The peace of mind that you're protected and geek squad excellent service are worth every penny!

The plan is good but it only replaces the tablet 1 time within 2 yrs. If it breaks the first time they will replace with a new tablet but you will have to buy another Protection Warranty. Only a 1 time free replacement

I purchases this tablet to help me in nursing school. And it is very convenient and compact.

I'm giving this 4 stars due to the fact of there lack of communication. I waited an extra 2 and a half weeks to find out they had approved my tablet for a junk out. They said oh yeah just go down to the store n give them this code and they'll give you the credit for which you paid for your tablet.

I do not expect any problem with my new tablet, but I like the added insurance of knowing the Geek Squad is available if needed! As a rule, I do not trust extended warranties, but I trust the Geek Squad from people that have use them

Let me tell you EVERYONE should invest in GEEK SQUAD SERVICES I got a tablet for a friend as a gift... And it fell and shattered. They replaced it . No questions asked. Absolutely wonderful. Very helpful as always

I was able to make an appointment the same day. I got in about 15 minutes early, and they saw me right away. The Associate treated me with respect and although my issue could not be resolved at that moment it was a great experience.

Geek quad came through later in the year when surface pro purchased had its charger become defective and Geek squad replaced item at no additional charge. Thank you Geek Squad!

Worth the investment! These guys are honest, fair, and very knowledgeable! Will buy protection plan on every electronic I buy!

Great service, very patient customer service and polite

I got this do to I am not a technology geek person and the computers / tablets have gotten confusing at times to keep it up to date and in good working order. I am happy to take it in for a week and have it all updated with know worries.

Geek Squad protection is always recommended if you are investing a large sum of money into a product. You never know when you may need this. Worth the buy depending on the product. Always understand and read the terms of the conditions.

Glad to know i have protection if i need it. I wish they would offer more time for protection because things don"t happen in the first 2 or 3 years.

truly awesome. My technology never fails because I’m careful, but it is still technology. The Geek Squad service is worth it.

It is good to know that my Amazon fire tab is covered if ßomething were to happen to it.

I haven't had to use this protection plan for my new Surface yet. I have on a past purchase and the service was great. Easy to use and pretty seamless. It's a little expensive, but worth it if you ever need to use it.

Anytime I have ever had any trouble with my devices best buy always fixed the problem. I would never go anywhere else . I rather wait til they have the item then to go somewhere else

Good support to have as we've had a few issues with the Samsung tablet purchased. It was covered for replacement twice now...once right out of the box & then a few weeks ago . So if the Geeks couldn't resolve the issue there was backup.