Customer Ratings & Reviews

I’ve always bought the warranty on high ticket items it’s worth the money to have the peace of mind. Don’t skimp if your spending the money get protection. Do you drive without insurance?

Geek squad protection has saved me many times. Great if you use your device all the time.

Best investment I've made by far! My son cracked his screen and without any hassle was able to get it dropped off and worked on. Time frame for repair is a little long (dropped off 6/17, was told it would be done by 7/5). But they send it to your house, so I can't complain.

These people are very smart, concerned answers for all questions, even teach you something new tasks to help you get better with them items to have bought!

Purchased on a tablet for my son. The screen on the tablet broke when he simple tossed the tablet (while in a protective case) onto a soft couch. Geek squad replaced the tablet no questions asked! Love this service.

They mount my tv and they connected to my devices thank you

You cannot beat this! Definitely purchase this with your tablet, it is well worth the money. It covers accidental breakage with a replacement. Like I said, you can't beat it!

Always a must to protect your investments. Anything you purchase I think needs some type of warranty so that if it breaks or stops working you’re covered.

Fortunately I have not had to use the Geek Squad service as yet since I only recently purchased my Galaxy tablet and the 2 year service plan. Therefore, I cannot comment on the quality of the service related to this purchase However, based on past experiences with purchases at Best Buy, I have been satisfied with Geek Squad services.

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

Great value when you think about what you're buying and who you're buying it for

You need this! with every purchase. I recommend you add this every single time you purchase something. Adding the Geek Squad protection gives you excellent customer service and expands the manufacturer's protection.

I wanted to purchase the warranty just in case. I really doubt that I will ever have to use it.

Excellent Service. Definitely It worths the value of the product to cover accidents.

This is a gift item. My niece always hurts technology. iPhone broken, camera broken, DVD player broken. At least I have piece of mind and do not have to keep papwork. Bestbuy tracks my protection for me.

Having geek squad protection sure came in handy when the granddaughters ipad quit working all of a sudden. They sent out a new one even before we had sent back the old one. Thanks, she needed it for school.

Geek Squad are so professional and to be so young and to have that respect. Thanks to all Geek Squad, who dont look at you like you stupid, They understand we dont have the knowledge they have

My local store geeks are always helpful and polite. I sometime wonder if my questions are elementary for them but I have never been treated in a condescending manner. Since I was purchasing technology that was new to me, I'm happy that I added this service to my purchase.

My daughter got a crack in her screen. It didn't affect the functionality of it but i didn't want it to get worse. Took it in while under the warranty i purchased and they replaced the whole tablet with no issues.

I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.