Customer Ratings & Reviews

Team at Geek Squad is the best. They’ve helped me time and time again. I strongly recommend Spending money for protection services to everyone if not computer wiz.

I always get the Geek Squad protection on my more expensive purchases for the just in case.

This is excellent! They really do what they say and are thorough with what they do. They take the time to explain everything and they don't leave you wondering.

College student dropped it and broke screen within a week. Protection plan covered it.

My son always breaks his kindle. I think we have gone through 4 of them since 2011 but this plan protects against any damage that can't be fix, it will get replaces and if one isn't available, it will be upgraded.

The agents did a very good job. They called and also sent a text message before coming in.

Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

I have had to use this with a few items over the years and have been pleased. With the receipts being able to be pulled up from my account to fast replacement. Much easier than dealing with the manufacture.

I have had great experience with all my protection plans purchased at Best Buy. The geek squad listens and does everything possible to fix problems. I never go without.

Absolutely pathetic service I spend over 200 on the pathetic 2-Year Accidental Geek Squad Protection just to have my Surface pro start boot looping after I tried to factory reset it. Just to be told o sorry “ you have to send it Microsoft or pay more money to have Windows reinstalled”. I’m sorry but what you b.u.ms are telling me I should’ve said I broke it. How in the world is the reinstallation of windows not covered and now I must send to Microsoft. Thanks for nothing deceitful scammers.

Great work from the installation team,every thing is installed to perfection

Tenth generation. Love it. Screen is larger then the older ipads

I don't buy any laptops without Geek Squat protection. Lucky we don't need to use it much but it does provide peace of mind especially when the kids are out an about on campus.

I took my item back and received prompt service. In fact, I received a new item within 2 days.

what I paid for for this plan and the nominal deductible was worth with. like a duffus I dropped my $1000 device and paid a $150 deductible, new device was at my door the next day.

Best warranty around, the easist place to do a warranty exchange. Never a fuss just happy to help

It was nice to have the protection for my Kindle, but I never needed to use it!

I have buy 2 other is the 3 rd one I buy for a gift the kids loved the tablet also good service with the geek squad

Writing this for the rewards points. So far have not needed to use the protection, but I am glad I have it. Love that I can get my tablet screen replaced if necessary!

I have been a Geek Squad member for about 5 years and would never go without it. Whether it be an annual renewal or a new plan for a new computer purchased for someone as a gift, it is a must to have for peace of mind!