Customer Ratings & Reviews

Great little tablet for the cost. I bought it for my daughter that’s getting too big for the kids tablets but not quit ready for a iPad or other expensive one. So far, she seems to love it.

Good for peace of mind for 3 years and a good price as well.

Havent had to use them yet and idk if that due to their end or not but i call that a win in my book

Easy appointment scheduling, short if no wait time. Representatives are knowledgeable and personable.

Fast service with attention to detail. Fast turnaround time.

Good to have in case you need it.... Never a bad idea

Honestly forgot that i even bought this. Hopefully this will be helpful incase the 3 year old decides to bathe the device. ❤️

I recommend Geek squad they are great friendly staff

It's a great little tablet while not little it's almost 15 in pretty heavy if you're trying to read it like a newspaper

Geek squad is always helpful and easy to work with.

The plan itself is fine. When we used it they were fast & professional and it was repaired/replaced quickly. Would have liked to know when I purchased the plan that the tablet would need to be sent out instead of being fixed in house. Sometimes you can't go without so sending it out was an issue.

Amazing protection plan. I purchased 2 Amazon Kids Fire tablets and got the protection plan on both. I returned one tablet when after it was dropped in the bath tub and it was replaced with a brand new tablet. The second one's battery wouldn't take a charge and they gave me the money back so I purchased a better tablet for the same price as the refund. Additionally, my I only spent 10-15 min returning the tablets each time; very easy and fast. I would highly recommend the protection plan.

So far so good, I have used this before and they were patient, attentive, and solved my issues. I had gotten a virus on my computer and took care of it.

I don't know what I would do if I didn't buy the protection for my stuff

Great place to get all you digital wants and needs

The two year protection really helped out with my child’s tablet when he accidentally broke it. It got repaired to be as good as new.

Idk if its a me thing or them but i havent needed them and thats a win in my book.

I have used the protection in past and will never buy anything without it

I took my tablet in for a no charging issue. Geek squad explained the whole process of sending it in and getting it repaired. The process was easy and was given a link to track progress.

Thank God for the insurance although I'm a little upset that they don't offer the one year anymore. My son is autistic and sometimes we make it anywhere from 6 days till we're lucky at 6 months but I am so happy that 9 out of 10 times I have gone to replace it after he is smashed it they have been able to replace it right there in store and then I just buy the insurance again only one time did I have to wait for them to order it I will never buy another one without the insurance