Customer Ratings & Reviews

Haven’t needed geek squad for anything, but I brought something in and they were helpful

I love love love the geek squad protection plan. Its a must.

Hopefully i won't have to use it but in case we do it's a great purchase for peace of mind. I appreciate having a protection plan on any electronic purchase

Comes in handy and not just with kids. I always try to get this. Worth it. Accidentally drop or spill something on computer or game system it will get fixed as long as it has the accidental plan

I am so glad i bought this protection otherwise i would have had to buy a new tablet when my boy cracked his lucklybi was able to go into the store and they where able to give a brand new tablet !

My Samsun tablet had a crack screen and was glitching, I took it in and they just replaced it with a new tablet. Excelente service !!!!

This was a no-brainer when I made the decision to buy a new tablet for a 2 yr old! She loved it but accidents do happen. I already had to use this for a replacement!

glad i bought the extra coverage incase i would ever need to have anything fixed or replaced always good to have a back up plan and coverage

If you anything happens they will swap it out or fit it. I can’t say enough they have one of the best protection plans I have ever seen

I was so thankful for this plan if you have children this is by far the greatest

Geek Squad protection is well worth the money. Those associates have the knowledge to repair the item, or pinpoint any software problem that may exist. I have seen them in action, they debugged a family laptop.

Purchased for a child's Kindle. The Geek Squad service contract was explained completely and I feel at ease knowing we are protected.

Accidental Geek Squad Replacement will replace your purchase no matter what. Easy and Fast process. Will always recommend it.

Accidental Geek Squad Replacement will replace your purchase no matter what. Easy and Fast process. Will always recommend it.

[Employee of bestbuy] Always super helpful and always able to assist me.

I have not had to use it on this item. But I had the warranty on an iPod 5th gen and was really glad I did. Had to use it more than once on that item. But I think it has changed as far as what it covers since then so you would need to check really well what it covers. It replaced it with a new not refurbished one for me.

Always good to have protection for your item just in case something wrong

Great for my project to work and school homework and project of a history class

It's the great service i have ever had for my electronics

So far haven’t need to use this service but I have heard great things about them if I ever do. Hopefully I won’t have to but if so I will update as needed.