Customer Ratings & Reviews

Love the GEEK SQUAD, and all the services they offer. Since I am known to have butterfingers this extra sense if security feels good.

Love Geek Squad protection plan worth every cent..

The warranties that they have are excellent I have never had a problem with them they always take care of the issue whatever it is no questions asked

2-year a accidental protection plan is a good buy. Electronics seem to have a short life anymore.

The best thing you can do is to invest. I haven't had any problems.

Came in handy as my son decided to throw it and cracked the screen.. brought it in and geek squad had it back within a weeks time

Cover my device even on the last month of warrenty. They gave me a brand new one. Even offered me an extended warrenty

Geek Squad service plans work well for Bwst Buy products...I have had success with the program. A must for when you purchase high ticket items!

Better to be protected then not protected!! I always buy warranties when it comes to electronics, anything can go wrong you never know!

If its offered to me and i have the extra funds ill defenitely buy it. Does not work with apple products you have to purchase apple care.

Good Service. Geek squad was quick to repair our Tablet that had a cracked screen. My wofe was only without it for about a week.

I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

I always but extended warranty as a just in case! It eases my mind especially when i have a 5 year old who likes to drop things!

I paid for it but haven't had to use it at this present moment.

This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items right away with hassle-free

Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

Love it family time on it customer did good job help

I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.

We purchased a Brother All-In-One printer and did get the Geek Squad. We haven't had to use the protection yet, but good to know we have it just in case.

Good Value and extremely helpful when things go wrong