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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4516 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,516 reviews
  • Rated 5 out of 5 stars

    Full Service any time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than expected, the personel is very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always take the Geek squad protection. It has come in very useful on more than one occasion. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage worth the purchase to ensure that just in case circumstances will be covered. No hassle and great customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful plan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service plans work well for Bwst Buy products...I have had success with the program. A must for when you purchase high ticket items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what to do. They are the BEST. Couldn;t see going any where else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for any damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the additional geek protection for your everyday accidents that happen in life. With this your product will be completely replaced . Definitely worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties that they have are excellent I have never had a problem with them they always take care of the issue whatever it is no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is the best purchase I have ever made. I enjoy it so much I highly recommend it to everyone. Everyone should purchase one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have an issue with any of my devices Geek squad makes sure to fix or replace my devices. I love Best Buy for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price of the tablet, protection felt worth it. Was a little pricey but I've had nothing but positive experiences with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I got the protection plan on my son's tablet. I was able to exchange it when it broke with ease. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan after my daughter cracked the screen on her 1st tablet. Since then, they have had to fix the tablet twice. Definitely worth the money for the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need to make sure to get the added service plan, with a child who tends to break things, it is worth the extra cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my protection quickly. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased this accidental geek squad protection plan. It gives me a peace of mind in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan bought for my Mom on the off chance that she broke something. This was to.make sure if anything happens she can get it fixed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a short time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about a year before we had to take it back. We’ve never had much luck with any Fire tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Option to renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with the tablet as a gift for my husband. Better to be safe than sorry when investing on tech. Like the fact that you can renew the coverage on the warranty through geeksquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the samsung tablet. It can be on the heavy side if you add a good protector. Much better then apple tablet which i owned 2 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good warranty it does what it says everyone should get one on there electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team... knows what they’re doing and very helpful and friendly! Made sure I had the right plan for my purchase! Thanks Geek Squad!

    I would recommend this to a friend