Customer Ratings & Reviews

They’ve always taken care of issues with covered devices... tablets- Great service. Highly recommend.

This protection plan is very important along with our purchases in the event any of our devices have any issues

Was super awesome. Did everything we were looking for and more.

Added a protection plan just in case it broke or quit working

Had circuitry issues with my first tablet that I purchased and they replaced it immediately with no hassle. Definitely worth the money.

Cracked screen and they took it right in, very helpful and nice.

The plan is great. Even if it is damaged it will be replaced

Me lo recomendó el vendedor de la tienda y su orientación

They taught me to use my tablet. Excellent customer service

This is an amazing service. They worked well on my computers so far to get it set up. The extra protection makes me feel very safe.

Expensive, but the peace of mind definitely helps.

I am not tech savvy. I had to go in to store and let them set it up for me. Very friendly employee and answered my questions.

It's a great protection plan for both my tablets. A little pricy but over all better than cell phone protection plan sobe with this I've they'll repair my tablet with no deductible.

This is a life saver to have especially if you have kids. Just take it in, and Geek Squad will do the rest. I recommend if offered.

Getting a tablet protection plan is a no-brainer. So one in my home will eventully n3ed hecause my are rough on things

My item came on time and in the condition as I expected. I love shopping from Best Buy, and I will continue to shop from them.

They sent my device to the wrong service center and then did not update for a week. Everytime I called for an update I was told to go to my local store geek squad because they had no answers. The local store could only go off the online updates which went another week without being updated. It was stressful overall. They did say it was not a common occurrence . Originally I was going to give zero stars out of stress but the very last phone agent who helped me was actually very helpful. He straightened everything out and took his time. They need more agents like him.

I always get the insurance there's always time where something happens in life that doesn't go your way and that's why they have insurance

My nephew broke his tablet in the first week and again the day after it was repaired...only took 5 days to get it back and delivered to my home...at no extra charge.

Love it so far so good! Haven’t had a problem with their service.