Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4535 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,535 reviews
  • Rated 5 out of 5 stars

    Something you should purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when you have younger kids . Our screen broke and was sent off and came back in a weeks time. With children you need a protection plan on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent helped replace my husband's brand new Surface Pro after it was dropped and broke. Super helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squd is alway the perfect protection for any item, they work hard and alway ensure an item it working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Julia

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the protection because my daughter she is special and she broken the ipaid ever year and I need change for I new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if you need it.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this often. But the few times we have, they replaced it without issue

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Robert. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product.

  • Rated 5 out of 5 stars

    Geek Squad shipped it out quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and helpful assistance was no problem with getting my tablet sent out to be serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, easy to do and easy to work with parents would love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not really rate this product as i have only just purchased it and not had to use it yet. Will update if i ever have to use it, but very happy with what it covers especially for a teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids play their tablets all the time especially when we go out of town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everyone needs

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyA11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy at least the one year plan, have never had to use it, but for the price I thought it was worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service if your device crashes before the service expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty for my product never had a problem with a product but always rather n safe than sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine but everytime i come in to use my insurance they never have the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have insured my products every time and I have yet to have a negative experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with their service. They are always ready to help and explain thoroughly. I will continue to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use it to fix anything on my devices, but glad to know it is there as an insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy i worked with went above and beyond to help me out and give me that 2 year warranty i wanted. Great team at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought this. It is easy to use. It protect all.

    I would recommend this to a friend